topic Re: Connection to AGOL Exception in ArcGIS API for Python Questions

Connection to AGOL Exception

BrianLeroux — Thu, 20 Jun 2024 12:36:53 GMT

I have a script i have been using for the past 6 months that connects to AGOL and copies content into my Portal. Today the script is unable to connect to AGOL. The script connects using gis = GIS(url="https://amica.maps.arcgis.com/home",username="myUN",password="myPW").

Exception Traceback (most recent call last) In [9]: Line 1: gis = GIS(url="https://amica.maps.arcgis.com/home",username="myUN",password="myPW") File C:\Users\A10713\AppData\Local\ESRI\conda\envs\arcgispro-py3-clone-1\Lib\site-packages\arcgis\gis\__init__.py, in __init__: Line 637: raise e File C:\Users\A10713\AppData\Local\ESRI\conda\envs\arcgispro-py3-clone-1\Lib\site-packages\arcgis\gis\__init__.py, in __init__: Line 576: self._portal = _portalpy.Portal( File C:\Users\A10713\AppData\Local\ESRI\conda\envs\arcgispro-py3-clone-1\Lib\site-packages\arcgis\gis\_impl\_portalpy.py, in __init__: Line 237: self.get_properties(True) File C:\Users\A10713\AppData\Local\ESRI\conda\envs\arcgispro-py3-clone-1\Lib\site-packages\arcgis\gis\_impl\_portalpy.py, in get_properties: Line 1312: raise e File C:\Users\A10713\AppData\Local\ESRI\conda\envs\arcgispro-py3-clone-1\Lib\site-packages\arcgis\gis\_impl\_portalpy.py, in get_properties: Line 1292: resp = self.con.post(path, self._postdata(), ssl=True) File C:\Users\A10713\AppData\Local\ESRI\conda\envs\arcgispro-py3-clone-1\Lib\site-packages\arcgis\gis\_impl\_con\_connection.py, in post: Line 1517: raise Exception("A general error occurred: %s" % e) Exception: A general error occurred: maximum recursion depth exceeded while calling a Python object

When I check in Fiddler I see the following message for the request.

"After the client received notice of the established CONNECT, it failed to send any data."

Any ideas?

Re: Connection to AGOL Exception

BrianLeroux — Thu, 20 Jun 2024 12:59:00 GMT

Oddly enough I was able to connect after changing my python package manager active environment back to the default arcgispro-py3 environment. I was using a clone as I needed a couple additional packages for another project. Not sure why the clone would block the connection to AGOL.

Re: Connection to AGOL Exception

PierreloupDucroix — Tue, 25 Jun 2024 06:28:23 GMT

Hello,

I have the same error since I upgraded to pro 3.3, do you have the same version ?

Re: Connection to AGOL Exception

ericsamson_tract — Thu, 27 Jun 2024 00:02:41 GMT

Currently experiencing the same thing in a dockerized container for arcgis version: 2.2.0.1

I have not found a solution yet.

Re: Connection to AGOL Exception

CarlVricella — Mon, 01 Jul 2024 15:12:55 GMT

Same issue since upgrading to 3.3. **bleep** ESRI, every time something gets updated; QC must be non-existent there.

Re: Connection to AGOL Exception

PierreloupDucroix — Mon, 01 Jul 2024 20:48:38 GMT

Hello,

you can take a look here : https://community.esri.com/t5/arcgis-utility-network-questions/install-untools-breaks-arcgis-gis-connexion/m-p/1498706#M4053

I posted there because it was related to Utility Network package installation, but it may be more common.

Problem -> You need requests >=2.30.0,<2.32.0

Solution -> pip install requests==2.31.0 on the cloned environment

Re: Connection to AGOL Exception

BrianLeroux — Wed, 03 Jul 2024 12:14:37 GMT

That was the issue. Thanks for sharing.

Re: Connection to AGOL Exception

JCGuarneri — Fri, 13 Sep 2024 16:49:07 GMT

I've attempted this fix, but It stays on the same requests version. Is there something I'm missing?

Re: Connection to AGOL Exception

RogerDunnGIS — Mon, 07 Oct 2024 15:18:34 GMT

For anyone wondering how to do this, this is what I did.

In ArcGIS Pro, Project > Package Manager
Click the gear in the upper right-hand corner
In the ensuing dialog, highlight and copy the path to the active environment
Close ArcGIS Pro
Open Command Prompt
cd "(pasted path)"
cd Scripts
Copy and paste the pip command from this thread into Command Prompt
You should see a success message that the newer one is uninstalled and old, working one installed

Re: Connection to AGOL Exception

JoabelBarbieri — Tue, 14 Oct 2025 13:40:02 GMT

Confirmed, if you use the default exe from instalation path it works....my other envs it wont. Not sure why.

Use this: "C:\Program Files\ArcGIS\Pro\bin\Python\envs\arcgispro-py3\python.exe"

PS: Hate Conda, PIP rocks!