Identify Not Returning All Layers on iPad

CyndieEnfinger — Mon, 29 Jul 2013 19:06:30 GMT

I have an application that is using a popup to display identify results. In Internet Explorer, if I click on a water valve, it will return results for the water valve and any other identified items in the tolerance area. On an iPad, however, I can tap directly on top of the same water valve and it will not return results. I do get other identify results from the same map service (ie. Water Mains) and it will return results for things like buildings that are fairly distant from where I tapped. Increasing the tolerance makes no difference.

This is an internal application behind a firewall and will be used on iPads, so I haven't tested it on other mobile devices and don't have a need to, so not sure what would happen on an android.

With firebug lite, I can see that the layer is queried and it returns a 200 OK result, but I'm unable to see the JSON response, so I don't know what was returned.

Any suggestions on how I can troubleshoot this?

Re: Identify Not Returning All Layers on iPad

CyndieEnfinger — Tue, 30 Jul 2013 12:06:51 GMT

I know believe this to be a Safari issue. I downloaded a tool to analyze the http requests/responses on my iPad. Inside that app all the layers are returned, it is only within Safari that they are not.

topic Identify Not Returning All Layers on iPad in ArcGIS JavaScript Maps SDK Questions

Identify Not Returning All Layers on iPad

Re: Identify Not Returning All Layers on iPad