topic Re: Image media not displaying in arcgis-popup component v5.0.9 in ArcGIS JavaScript Maps SDK Questions

Image media not displaying in arcgis-popup component v5.0.9

Michael_Fletcher — Fri, 06 Mar 2026 03:47:12 GMT

Using ArcGIS Maps SDK for JavaScript 5.0.9 arcgis-popup component
Popup configured in AGOL webmap displaying image media from publicly accessible url.

The image url contains braces { } anything between these including the braces is being removed from the url.

Resulting in an empty div with dimensions displaying in the popup.

This doesn't occur when using the now deprecated "@ArcGIS/core/widgets/Popup.js"

The quick solution is to remove braces from the image filenames, however thought I'd mention this here, it appears to be a bug.

Re: Image media not displaying in arcgis-popup component v5.0.9

GianlucaMiele1 — Fri, 06 Mar 2026 08:20:13 GMT

Thank you for reporting this, @Michael_Fletcher. We have opened an issue on our side and will investigate and resolve it shortly.

Would you mind sharing the public webmap with us, if possible?

Thanks, Gianluca

Re: Image media not displaying in arcgis-popup component v5.0.9

LaurenBoyd — Fri, 06 Mar 2026 19:53:17 GMT

Hi @Michael_Fletcher -

We have been investigating with our own data in house and this seems to have not worked for neither the Popup widget nor the Popup component in previous releases in our test case. For us to investigate further, could you please provide us with the public web map?

Re: Image media not displaying in arcgis-popup component v5.0.9

LaurenBoyd — Fri, 06 Mar 2026 21:55:22 GMT

Update to my comment earlier, I believe we have been able to reproduce the behavior you're experiencing. We are currently investigating. Thanks for reporting this!

Re: Image media not displaying in arcgis-popup component v5.0.9

Michael_Fletcher — Sun, 08 Mar 2026 20:22:59 GMT

Thank you for your quick responses, here is the public webmap @LaurenBoyd @GianlucaMiele1
https://waimakariri.maps.arcgis.com/home/item.html?id=22b1ec220b9248c9bbf757181ed1aa9e

Re: Image media not displaying in arcgis-popup component v5.0.9

LaurenBoyd — Mon, 13 Apr 2026 17:37:02 GMT

Hi @Michael_Fletcher -

We have fixed this issue in the next release of the JS Maps SDK (version 5.1) which will be released mid June. You could test the fix with the 5.1.0-next version of the SDK: https://github.com/Esri/feedback-js-api-next

Thank you for reporting this issue!