topic Time cost for Closest Facility not visible anymore in ArcGIS JavaScript Maps SDK Questions

Time cost for Closest Facility not visible anymore

no33mis — Thu, 21 Aug 2025 07:37:58 GMT

Dear all,

We have a web application that uses the closest facility analysis tool. We have recently upgraded our Portal to 11.3 and our code to the latest ArcGIS JS version (4.33). This is the function within the application that runs the analysis and retrieves the attributes:

function findClosestFacility(startFeature: Graphic, featuresetFacilities: FeatureSet) {

const params = new ClosestFacilityParameters({
facilities: featuresetFacilities,
incidents: new FeatureSet({ features: [startFeature] }),
returnRoutes: true,
returnFacilities: true,
defaultTargetFacilityCount: 1,
});

closestFacility.solve(closestFacilityUrl, params).then(
(results) => {
console.log(results)
showRoutes(results.routes.features);
setDistanceToFacility(results.routes.features[0].attributes.Total_Length)
setTimeToFacility(results.routes.features[0].attributes.Total_WALKTIME) // this one is now undefined

if (currentDestination !== params.facilities.features[0].geometry.x || searchAddress || searchClear) {
view.current.goTo({ target: results.routes.features[0] });
}

setCurrentDestination(params.facilities.features[0].geometry.x)
setSearchClear(false)

},
(error) => {
console.log(error);
}
);
}

Since the updates the Total_WALKTIME attribute doesn't exist anymore, only TOTAL_Length. Hence we are not able to provide the time information to the end-users. I have checked the network layer in ArcGIS Pro and can confirm that there is still a WALKTIME cost.

Thanks in advance for any inputs.

Re: Time cost for Closest Facility not visible anymore

Noah-Sager — Thu, 21 Aug 2025 20:50:18 GMT

Hi @no33mis, thanks for posting your question here. I'm not 100% sure what's occurring, but I have some hunches.

When you upgraded the Portal version, did this update the default travel mode? Or did you have some other customizations that might have reverted back to default values during the upgrade?

Additionally, you can use the fetchServiceDescription() method to return the travel mode of the service.
https://developers.arcgis.com/javascript/latest/api-reference/esri-rest-networkService.html#fetchServiceDescription

const { supportedTravelModes } = await networkService.fetchServiceDescription(
config.routeServiceUrl,
apiKey,
);
const driveTravelMode = supportedTravelModes.find(({ name }) => name === "Driving Distance");

Re: Time cost for Closest Facility not visible anymore

no33mis — Thu, 28 Aug 2025 09:58:45 GMT

In case anyone wonders, we were able to solve the issue. Since the update, it was necessary to define the method "impedanceAttribute" to be able to retrieve the WALKTIME.

const params = new ClosestFacilityParameters({

facilities: featuresetFacilities,

incidents: new FeatureSet({ features: [startFeature] }),

returnRoutes: true,

returnFacilities: true,

impedanceAttribute: "WALKTIME",

defaultTargetFacilityCount: 1,

});