topic Re: Print map component initializes with error in ArcGIS JavaScript Maps SDK Questions

Print map component initializes with error

ShaneBuscher — Thu, 26 Jun 2025 16:06:27 GMT

I am running into a problem simply adding the Print map component, which results in an error. Network traffic shows successful calls to the print service, returning valid info. However, I can't get around the UI error. All console warnings and errors have been cleared, so there are no other clues. I'm using multiple other components just fine. This is a React 19 app using 4.32.13 map components.

<arcgis-map id="mapEl" className="map-container" > <arcgis-print printServiceUrl="https://gis.acme.com/rest/services/Print/GPServer/Export%20Web%20Map" ></arcgis-print> <arcgis-zoom position="bottom-left"></arcgis-zoom> </arcgis-map>

Re: Print map component initializes with error

MichaelVolz — Thu, 26 Jun 2025 16:09:51 GMT

Are you trying to print layers from AGOL? If so, maybe the AGOL issues from the recent update are impacting your print service.

Re: Print map component initializes with error

Noah-Sager — Thu, 26 Jun 2025 16:24:02 GMT

There is an ArcGIS Online service disruption currently that may be affecting printing. If the issue is new today, I suggest waiting until the disruption is resolved. If the issue is old, we recently released a new version of the SDK that you could test with.
https://developers.arcgis.com/javascript/latest/release-notes/

test-app: https://codepen.io/noash/pen/WbvKXKE

Re: Print map component initializes with error

ShaneBuscher — Thu, 26 Jun 2025 16:26:20 GMT

Hi Michael,

The Print component is set up to use an internal Export Web Map print service. This is done by specifying the print-service-url in the code. According to the documentation, when you set the print-service-url the component does not use Portal/ArcGIS Online. Instead it uses the direct service url that is provided.

Re: Print map component initializes with error

Noah-Sager — Thu, 26 Jun 2025 16:29:45 GMT

@ShaneBuscher - do you have the Get Layout Templates Info Task published as well (possibly at this url)?

https://gis.acme.com/rest/services/Print/GPServer/Get%20Layout%20Templates%20Info%20Task

Does this print service work with the Print widget? Did it work with the Print component previously?

Re: Print map component initializes with error

ShaneBuscher — Thu, 26 Jun 2025 16:40:31 GMT

@Noah-Sager I do not have the Get Layout Templates task published. That is certainly something I can try. Only the REST endpoint has been used so the Print widget hasn't been tested and no previous Print components previously worked.

Re: Print map component initializes with error

ShaneBuscher — Thu, 26 Jun 2025 16:41:02 GMT

I'm not using ArcGIS Online but thanks for the heads up.

Re: Print map component initializes with error

Noah-Sager — Thu, 26 Jun 2025 17:01:02 GMT

@ShaneBuscher - bingo, that's probably it. It's required for custom print services. The Print widget could maybe work around that, but the Print component will not.