topic Re: Failed to load web scene (Portal) in ArcGIS JavaScript Maps SDK Questions

Failed to load web scene (Portal)

emreaktas1 — Wed, 07 Aug 2024 08:48:45 GMT

When I load a web scene from Arcgis Enterprise I get the error. When I load a web scene from Arcgis Online it does not give the same result and loads the map or scene.

4.30

Re: Failed to load web scene (Portal)

MatteoRizzi1 — Wed, 07 Aug 2024 09:47:00 GMT

Hello @emreaktas1

The error you mentioned is usually due to one of the following reasons:

Sharing issues: the item (web scene) you're trying to access isn't shared with you or you are not logged in to the Portal you mentioned
In the code, specify the Portal URL before accessing the items. Here is a snippet that accesses a webscene from an Enterprise Portal:

// Set the hostname to the on-premise portal esriConfig.portalUrl = "https://myHostName.domainName.com/webadaptorName"; const webScene = new WebScene({ portalItem: { // Here your item id id: "xxxxxxxxxxxxxxxxx" } });

I hope this can help you. Otherwise, please attach your code here (or send it to me privately) so I can investigate further.

Re: Failed to load web scene (Portal)

emreaktas1 — Wed, 07 Aug 2024 12:41:01 GMT

this solved the problem. thank you @MatteoRizzi1

esriConfig.portalUrl =