topic Re: Print Widget Issue Loading/Exporting in ArcGIS JavaScript Maps SDK Questions

Print Widget Issue Loading/Exporting

QDSGIS — Wed, 03 Jul 2024 15:17:41 GMT

Hello,

I have been having issues for the past two weeks using the out of the box Print Widget in ArcGIS Javascript SDK 4.27. It seems to take up to a few mins to load the widget, then just as long to export. This widget has been great for me as my clients want to export in many different sizes, but the lagging has been a real sore point, as of late.

Any information or tips would be appreciated and a real time saver compared to developing a new print widget myself. Thanks!

Re: Print Widget Issue Loading/Exporting

TJSimons — Wed, 03 Jul 2024 16:10:37 GMT

Hi @QDSGIS - Do you have a sample that demonstrates the issue? Any change in the behavior at 4.30? Thanks.

Re: Print Widget Issue Loading/Exporting

QDSGIS — Wed, 03 Jul 2024 17:51:55 GMT

I upgraded to 4.30. Seems to load quicker, but export still taking a few mins. There's nothing custom about the code:

view.when(() => {

const print = new Print({

view: view,

container: $("#PrintDiv")[0],

templateOptions: {

scaleEnabled: false,

allowedLayouts: [

"letter-ansi-a-landscape",

"letter-ansi-a-portrait",

"tabloid-ansi-b-landscape",

"tabloid-ansi-b-portrait",

"a3-landscape",

"a3-portrait",

"a4-landscape",

"a4-portrait",

});

Re: Print Widget Issue Loading/Exporting

TJSimons — Tue, 09 Jul 2024 17:57:47 GMT

Hi @QDSGIS - This looks like it might be a service issue rather than a Print Widget issue. Can you open a Tech Support case so that it can be investigated further?