BuildingExplorer doesn't show all levels when no level is selected

SébastienPerret — Thu, 18 Nov 2021 11:38:02 GMT

Hi,

We have built a custom Building Scene Layer from Geodatabase multipatches. All features containe a BldgLevel attribute, which holds the level information. We have published the Building Scene Layer from ArcGIS Pro, and load it in a Web Scene. Everything looks ok, and we can browse the different levels using the Building Explorer widget:

https://www.arcgis.com/home/webscene/viewer.html?webscene=9ca54f13b2da46098b26087fab6e9282

However, if we unselect the level ind the widget ("Clear level"), instead of seeing all levels, nothing happens. This is not the expected behaviour, as can be seen on the Esri example:

https://www.arcgis.com/home/webscene/viewer.html?webscene=f477c289e93347aba6a0c052bfe0e0a4

Here, as expected, when no level is selected, the full building with all levels is shown.

We see no difference in the building layer structure of our building layer:

https://tiles.arcgis.com/tiles/TRedWbwyW3ioV38C/arcgis/rest/services/Test_buildings/SceneServer

and the exemple building layer from Esri:

https://tiles.arcgis.com/tiles/V6ZHFr6zdgNZuVG0/arcgis/rest/services/Bldg_E_Color_UC2020_demo/SceneServer

Interestingly, on our Portal (Enteprise 10.8.1), the Building Explorer widget works as expected, with the same building layer!

We suspect that there must be a problem with our data model (a missing attribute?), but unfortunately, the building layers are very scantily documented... We would be glad for any hint that could help us understand what is preventing the Building Explorer widget from working properly...

Re: BuildingExplorer doesn't show all levels when no level is selected

Anonymous User — Mon, 22 Nov 2021 07:21:02 GMT

Hi @SébastienPerret

Thanks for having provided a repro case. We looked into this issue and should be able to provide a fix as part of the upcoming release of the ArcGIS API for JavaScript. This will be version 4.22 and it's planned to be released as part of the next ArcGIS Online update in December this year.

Gianluca

Re: BuildingExplorer doesn't show all levels when no level is selected

JesseCloutier — Thu, 13 Apr 2023 10:46:36 GMT

For records and tracking: Parent comment was published by @GianlucaMiele1 on 11/22/2021.

topic Re: BuildingExplorer doesn't show all levels when no level is selected in ArcGIS JavaScript Maps SDK Questions

BuildingExplorer doesn't show all levels when no level is selected

Re: BuildingExplorer doesn't show all levels when no level is selected

Re: BuildingExplorer doesn't show all levels when no level is selected