topic Re: ArcGIS Portal KML File not found. Wrong url or out of memory in ArcGIS JavaScript Maps SDK Questions

ArcGIS Portal KML File not found. Wrong url or out of memory

RYANCARL — Wed, 09 Jun 2021 18:37:57 GMT

Just need a little help to understand why this is happening and if there is a solution someone has found to resolve this issue.

Currently I am running the ArcGIS Enterprise 10.8.1 software and want to build a Web Map that will then be rendered using the ArcGIS JS API. When I load a KML file into the ArcGIS Portal it loads without an issue allowing me to open that data inside a the Map Viewer.

The error that I am getting is "File not found. Wrong url or out of memory." and the error occurs when I save that data to a Web Map and attempt to load that web map with the ArcGIS JS API. Using the following code:

      esriConfig.portalUrl = "https://xxxxxx/portal";
      const portal = new Portal();
      const webmap = new WebMap({
        portalItem: {
          id: "xxxxxxxxxxxxxxxxxxxxxxxx"
        }
      });      

       const view = new MapView({
        container: mapDiv.current,
        map: webmap
      });

Attached is an image of the error.

Any help will be greatly appreciated.

Re: ArcGIS Portal KML File not found. Wrong url or out of memory

ReneRubalcava — Thu, 10 Jun 2021 16:21:08 GMT

I'm not familiar with the error, but to rule it out, is your arcgis server accessible externally? Maybe arcgis.com can't see it.

Re: ArcGIS Portal KML File not found. Wrong url or out of memory

RYANCARL — Fri, 09 Jul 2021 22:46:42 GMT

Hi @ReneRubalcava ,

Sorry I didn't respond to this sooner I didn't see the response until just now.

The ArcGIS Enterprise system is in a very secure network does it need to be able to talk to arcgis.com for the KMLs to work correctly?

Re: ArcGIS Portal KML File not found. Wrong url or out of memory

ReneRubalcava — Sun, 11 Jul 2021 21:09:14 GMT

By default, yes, it uses the KML utility service on arcgis,.com.

You can change it here

https://developers.arcgis.com/javascript/latest/api-reference/esri-config.html#kmlServiceUrl

To point it to your enterprise server.

Re: ArcGIS Portal KML File not found. Wrong url or out of memory

RYANCARL — Mon, 12 Jul 2021 23:56:41 GMT

@ReneRubalcava thanks for pointing that out to me. Would you know if it is possible to make that configuration work with the Experience Builder? The team I am working on has determined that that will be their preferred method of development

Re: ArcGIS Portal KML File not found. Wrong url or out of memory

ReneRubalcava — Tue, 13 Jul 2021 14:53:44 GMT

I'm not fully up to date on Experience Builder, but looking at this sample, looks like you can do it right in the widget.

https://github.com/Esri/arcgis-experience-builder-sdk-resources/blob/master/samples/widgets/view-layers-toggle/src/runtime/widget.tsx