https://community.esri.com/t5/arcgis-javascript-maps-sdk-questions/502-504-errors-on-basemap-services/m-p/1052299#M72782 <P>Hello,</P><P>&nbsp;</P><P>Our app is reporting 502/504 errors on some basemap tiles:</P><P><A href="https://server.arcgisonline.com/arcgis/rest/services/Canvas/World_Light_Gray_Reference/MapServer/tile/11/1023/1024" target="_blank" rel="noopener">https://server.arcgisonline.com/arcgis/rest/services/Canvas/World_Light_Gray_Reference/MapServer/tile/11/1023/1024</A></P><P>&nbsp;</P><H1>502 ERROR</H1><H2>The request could not be satisfied.</H2><HR /><P><SPAN>The origin closed the connection. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.</SPAN><BR /><SPAN>If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.</SPAN></P><P>&nbsp;</P><P><SPAN>The ArcGISOnline status shows basemaps are healthy:</SPAN></P><P><SPAN><A href="https://status.arcgis.com/" target="_blank" rel="noopener">https://status.arcgis.com/</A></SPAN></P><P>&nbsp;</P><P>Is anyone else experiencing issues? It appears to be on the Amazon/Esri side of things.</P><P>Thanks!</P> Wed, 28 Apr 2021 14:58:44 GMT ChrisSmith7 2021-04-28T14:58:44Z https://community.esri.com/t5/arcgis-javascript-maps-sdk-questions/502-504-errors-on-basemap-services/m-p/1052299#M72782 <P>Hello,</P><P>&nbsp;</P><P>Our app is reporting 502/504 errors on some basemap tiles:</P><P><A href="https://server.arcgisonline.com/arcgis/rest/services/Canvas/World_Light_Gray_Reference/MapServer/tile/11/1023/1024" target="_blank" rel="noopener">https://server.arcgisonline.com/arcgis/rest/services/Canvas/World_Light_Gray_Reference/MapServer/tile/11/1023/1024</A></P><P>&nbsp;</P><H1>502 ERROR</H1><H2>The request could not be satisfied.</H2><HR /><P><SPAN>The origin closed the connection. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.</SPAN><BR /><SPAN>If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.</SPAN></P><P>&nbsp;</P><P><SPAN>The ArcGISOnline status shows basemaps are healthy:</SPAN></P><P><SPAN><A href="https://status.arcgis.com/" target="_blank" rel="noopener">https://status.arcgis.com/</A></SPAN></P><P>&nbsp;</P><P>Is anyone else experiencing issues? It appears to be on the Amazon/Esri side of things.</P><P>Thanks!</P> Wed, 28 Apr 2021 14:58:44 GMT https://community.esri.com/t5/arcgis-javascript-maps-sdk-questions/502-504-errors-on-basemap-services/m-p/1052299#M72782 ChrisSmith7 2021-04-28T14:58:44Z