topic Re: JavaScript API not loading in ArcGIS JavaScript Maps SDK Questions

JavaScript API not loading

JeffJacobson — Mon, 29 Oct 2012 17:16:12 GMT

I am having trouble accessing the JavaScript API URL today.
The request frequently fails with the following error message:
[INDENT]Error 324 (net::ERR_EMPTY_RESPONSE): The server closed the connection without sending any data.[/INDENT]

Re: JavaScript API not loading

ReneRubalcava — Mon, 29 Oct 2012 17:21:24 GMT

Might be some maintenance. This happens to me when doing some odd-hour dev, but usually clears up pretty quick.
All my apps are down too, but such is the risk of using an external cdn. Gives me time to play with some other stuff.

Re: JavaScript API not loading

SedatMacoglu — Mon, 29 Oct 2012 17:24:15 GMT

I am also getting the "Service Unavailable Error". I hope it comes back online quick 😞

Re: JavaScript API not loading

FredSpataro — Mon, 29 Oct 2012 17:26:22 GMT

Adding 'me too' which is probably obvious at this point. Seems like a little more than a "maintenance" update. It's been out for quite a while now... Sandy related?

Re: JavaScript API not loading

JeffJacobson — Mon, 29 Oct 2012 17:46:54 GMT

Looks like its working again.

Re: JavaScript API not loading

JohnGravois — Mon, 29 Oct 2012 17:56:24 GMT

serverapi.arcgisonline.com was temporarily experiencing heavy load. everything is back up now. sorry for the inconvenience!

Re: JavaScript API not loading

AlexNguyen1 — Mon, 29 Oct 2012 18:12:49 GMT

It's still not working. I get a "The service is unavailable."

Re: JavaScript API not loading

JeremyWiebe — Mon, 29 Oct 2012 18:16:21 GMT

I'm still experiencing issues. When requesting http://serverapi.arcgisonline.com/jsapi/arcgis/?v=3.2compact I get either a 503: Service unavailable or it times out trying to load.

Is there a simple status page that ESRI has for their Javascript API servers (I'm thinking something like this: http://heartbeat.skype.com/). That would be extremely useful for these types of situations.

Re: JavaScript API not loading

KurtisPoettcker — Mon, 29 Oct 2012 18:27:34 GMT

I'm also still getting Service Unavailable.

I like jeremy.wiebe's idea about a status page. Would save us having to post when the issue is already know to ESRI.

Re: JavaScript API not loading

DougCollins — Mon, 29 Oct 2012 18:30:05 GMT

Yep, it is still down. I'm getting service unavailable.
Not good for CDN. Does ESRI have a failover server?
Maybe its time to install JS API on my own server... sigh.

Charlie

Re: JavaScript API not loading

JohnGravois — Mon, 29 Oct 2012 18:35:13 GMT

we are currently working to address this issue. i will post again with an update shortly.

Re: JavaScript API not loading

ScottDavis — Mon, 29 Oct 2012 18:49:48 GMT

We are having the same problem. All of our apps are down right now!

Re: JavaScript API not loading

JeffJacobson — Mon, 29 Oct 2012 18:53:06 GMT

serverapi.arcgisonline.com was temporarily experiencing heavy load. everything is back up now. sorry for the inconvenience!

It was working for me briefly, but now I'm getting the error, "The service is unavailable."

Re: JavaScript API not loading

DougCollins — Mon, 29 Oct 2012 18:54:32 GMT

Thanks.

Could it be that cbsnews.com has a storm tracker map of the Hurricane on their website that uses the ArcGIS JavaScript API? I bet the server is getting hammered with requests with everyone looking at the Hurricane track.

Thanks for looking into it.

Re: JavaScript API not loading

BlairDeaver — Mon, 29 Oct 2012 19:09:29 GMT

Is the JSAPI included in the status report that is listed on status.arcgis.com? Does not seem so. Please, Please, Please provide a status update page similar to https://status.heroku.com/ and use Twitter to alert developers of issue. Thank you!

Cheers,
Blair

Re: JavaScript API not loading

KevinGooss — Mon, 29 Oct 2012 19:11:46 GMT

http://status.arcgis.com/

Re: JavaScript API not loading

KristianFitzgerald — Mon, 29 Oct 2012 19:19:21 GMT

Our primary application used for sales demos is currently down -- since the JSAPI won't load.

Specifically, for us, this is the url in question: https://serverapi.arcgisonline.com/jsapi/arcgis/?v=2.4

The status website seems to indicate "Performance Issues" with the JSAPI, but we're experiencing downtime right now.

http://status.arcgis.com/

Any update on the cause or ETA for a fix?

Thanks!

UPDATE: 2:30 MDT -- I'm currently able to load the API URL shown above. We'll see if it stays up.

Re: JavaScript API not loading

JohnGravois — Mon, 29 Oct 2012 19:56:10 GMT

http://status.arcgis.com has been updated to acknowledge the problem and indicate its resolution. please keep us updated if any further errors are experienced.