topic Re: InfoWindow does not open at Map onclick event location in ArcGIS JavaScript Maps SDK Questions

InfoWindow does not open at Map onclick event location

CharlesGeiger — Thu, 16 Feb 2012 02:09:58 GMT

I have constructed a page with a Query operation to display info about counties in Pennsylvania. The problem is that when I click on the map the point at which the InfoWindow point and the county that gets highlighted are about a half inch (on the screen) west of where I clicked. I am using an ArcGIS Online tiled basemap layer and a Dynamic map service of PA counties served on our university server. I use the variable "spaRef = new esri.SpatialReference({wkid:102100});" every place where the SpatialReference is needed. Any ideas?

Re: InfoWindow does not open at Map onclick event location

derekswingley1 — Thu, 16 Feb 2012 07:08:31 GMT

Can you post a repro case? This is probably a CSS issue.

Re: InfoWindow does not open at Map onclick event location

CharlesGeiger — Thu, 16 Feb 2012 11:51:46 GMT

Well, that's really weird, but the problem seems to have fixed itself, between when I finished working on it last night at home and bringing it to the office this morning. I will have to check it again on the home computer tonight. If you want to have a look at the formerly-offending page, it is: http://mapmaker.millersville.edu/pamaps/PA_65copy.html.

Thanks anyway. By the way, what is a "repro case?"

Re: InfoWindow does not open at Map onclick event location

derekswingley1 — Thu, 16 Feb 2012 15:42:00 GMT

Glad you got it fixed. "repro case" means "reproducible case".

Re: InfoWindow does not open at Map onclick event location

CharlesGeiger — Thu, 16 Feb 2012 23:41:23 GMT

Update: I do most of my testing on IE. At home I have IE9 on Win7. It is still doing the original problematic behavior. In Firefox and Chrome, though, the map query behaves properly. So it seems to be browser-specific. I'm not enough of a developer to know how to detect the exact processes, though I do know that Firefox's Firebug has the capabilities. If anyone can recommend steps to take, I will continue to investigate.

Re: InfoWindow does not open at Map onclick event location

ChrisNelsen — Fri, 24 Feb 2012 16:08:51 GMT

In IE9 @ home are you in Compatibility View? On one of our web maps, not JavaScriptAPI, we had issues with mouse click locations. It is resolved when Compatibility is turned on.