topic Re: arcgis works on IE but not Chrome/Firefox in ArcGIS JavaScript Maps SDK Questions

arcgis works on IE but not Chrome/Firefox

NathanLindley — Wed, 03 Sep 2014 21:11:21 GMT

Map just keeps trying to load in Chrome/Firefox but works great in Internet Explorer...any ideas??

Using:

Thanks in advance for any suggestions!

Re: arcgis works on IE but not Chrome/Firefox

RiyasDeen — Thu, 04 Sep 2014 01:16:52 GMT

Hi Nathan,

Most likely there are other javascript code in your page which is not compliant with chrome/firefox.

Use firebug or chrome developer tool (F12) to identify the line where you are getting exception.

Re: arcgis works on IE but not Chrome/Firefox

NathanLindley — Thu, 04 Sep 2014 15:21:12 GMT

Hey Riyas,

Thanks for responding to both posts. So I tried firebug and was unable to find any exceptions. Is there something I can paste in here from that to help determine the problem?

Thanks again!

Re: arcgis works on IE but not Chrome/Firefox

KenBuja — Thu, 04 Sep 2014 15:44:16 GMT

Can you make a demo in JSBin or JSFiddle that would illustrate this?

And since this is a Javascript question, you should move it to that space and add some appropriate tags. This will help others when searching on this problem.

Re: arcgis works on IE but not Chrome/Firefox

NathanLindley — Thu, 04 Sep 2014 16:03:56 GMT

I am not very familiar with actually creating a JSFiddle example, but I tried. Let me know if I need anything else in there please. Thanks!

http://jsfiddle.net/nlindley/e2cytwky/

Re: arcgis works on IE but not Chrome/Firefox

NathanLindley — Thu, 04 Sep 2014 16:17:19 GMT

Just changed square brackets on arrQrStr array back to parenthesis.

Edit fiddle - JSFiddle

Re: arcgis works on IE but not Chrome/Firefox

KenBuja — Thu, 04 Sep 2014 16:29:16 GMT

You'll also have to add in the external resources (jsapi and css) and add in the actual URL of the service (or substitute a public one if you can't share yours).

I've made a few changes here to show how to set it up.

Re: arcgis works on IE but not Chrome/Firefox

NathanLindley — Thu, 04 Sep 2014 16:44:20 GMT

Not sure if this will be visible, but in firebug neither of these received a response. Could this be the issue?

Re: arcgis works on IE but not Chrome/Firefox

ScottRutzmoser2 — Thu, 04 Sep 2014 16:54:46 GMT

maybe check an if it's https issue

do you have any secure content on the page

sometimes mixed content displays fine in IE and Firefox and Chrome block it with little indication of what is actually happening.

Example

When the url is https the map will not load in Firefox or Chrom (insecure content) but loads fine in IE

https://gisweb.cc.lehigh.edu/campusmap/index.html

This url without the https loads fine

http://gisweb.cc.lehigh.edu/campusmap/index.html

Re: arcgis works on IE but not Chrome/Firefox

NathanLindley — Thu, 04 Sep 2014 17:22:12 GMT

There is no secure content on the page so I don't think that is the issue.

Thanks for the reply though Scott.

Re: arcgis works on IE but not Chrome/Firefox

NathanLindley — Thu, 04 Sep 2014 19:13:21 GMT

So after a little more digging I did find an error:

I tried adding the following require but got the same error:

dojo.require("esri/symbols/SimpleMarkerSymbol")

This is my markerSymbol var:

var markerSymbol = new esri.symbol.SimpleMarkerSymbol(esri.symbol.SimpleMarkerSymbol.STYLE_SQUARE, 28, new esri.symbol.SimpleLineSymbol(esri.symbol.SimpleLineSymbol.STYLE_SOLID, new dojo.Color([27, 236, 86]), 0.75), new dojo.Color([255, 0, 0, 0.30]));

Re: arcgis works on IE but not Chrome/Firefox

NathanLindley — Thu, 04 Sep 2014 21:02:30 GMT

Issue has been fixed by moving the variable declarations to after the dojo.AddOnLoad(init). Not sure why this fixed it, but it is fixed. Thanks for all of the suggestions!

Edit: This is not the correct solution. It just lets the maps load before the error occurs again and then the markers do not display.

Re: arcgis works on IE but not Chrome/Firefox

NathanLindley — Fri, 05 Sep 2014 17:26:04 GMT

Not trying to bump/whatever, just want to make sure people know this is not a solved issue.

Thanks for all of the help!

Re: arcgis works on IE but not Chrome/Firefox

RobertScheitlin__GISP — Fri, 05 Sep 2014 17:47:37 GMT

Nathan,

Can you post your code or add it to a fiddle to have it reviewed for errors?

Re: arcgis works on IE but not Chrome/Firefox

NathanLindley — Fri, 05 Sep 2014 17:55:46 GMT

Robert,

I tried to do a jsfiddle which is Edit fiddle - JSFiddle but I am not sure how to load a public map in.

Basically this code is what is causing an error in firefox/chrome but works perfect in IE:

Error:

Re: arcgis works on IE but not Chrome/Firefox

RobertScheitlin__GISP — Fri, 05 Sep 2014 18:07:56 GMT

Nathan,

So you are using

var markerSymbol = new esri.symbol.SimpleMarkerSymbol(esri.symbol.SimpleMarkerSymbol.STYLE_SQUARE, 28, new esri.symbol.SimpleLineSymbol(esri.symbol.SimpleLineSymbol.STYLE_SOLID, new dojo.Color([27, 236, 86]), 0.75), new dojo.Color([255, 0, 0, 0.30]));

and the correct object name is esri.symbols.SimpleMarkerSymbol

var markerSymbol = new esri.symbols.SimpleMarkerSymbol(esri.symbol.SimpleMarkerSymbol.STYLE_SQUARE, 28, new esri.symbol.SimpleLineSymbol(esri.symbol.SimpleLineSymbol.STYLE_SOLID, new dojo.Color([27, 236, 86]), 0.75), new dojo.Color([255, 0, 0, 0.30]));

Re: arcgis works on IE but not Chrome/Firefox

NathanLindley — Fri, 05 Sep 2014 18:13:54 GMT

I thought that might be an issue so I tried that before but didn't work.

When looking at the new way to do it, I noticed the format is a bit different with the require([]), etc. But the scalebar works fine with the dojo.require("esri.dijit.Scalebar") so it doesn't really make sense for that to be the issue.

Re: arcgis works on IE but not Chrome/Firefox

RobertScheitlin__GISP — Fri, 05 Sep 2014 18:31:59 GMT

The new way is called AMD and they way you currently have your app developed is called Legacy. You should definetly move your app to AMD. So from the fiddle it looks like you have your app in an ASPX page or something is this correct?

Re: arcgis works on IE but not Chrome/Firefox

NathanLindley — Fri, 05 Sep 2014 19:13:22 GMT

I had a feeling that was probably the way to go but just assumed there was an easier fix since it works fine in IE.

Yep, the map is being loaded via an aspx page and was designed by my predecessor thus my lack of knowledge of GIS programming.

Re: arcgis works on IE but not Chrome/Firefox

RobertScheitlin__GISP — Fri, 05 Sep 2014 19:33:06 GMT

Nathan,

I am really not sure why is would working IE and not in other browsers. Is this site publicly accessible?