topic Re: print service with secured webmap in ArcGIS JavaScript Maps SDK Questions

print service with secured webmap

AlbertoAloe — Wed, 02 Oct 2013 20:53:31 GMT

Hi guys.
I'm missing something here....
I can simplify my question using the print web map sample http://developers.arcgis.com/en/javascript/sandbox/sandbox.html?sample=widget_print_webmap

If I edit the print url to point to an arcgis server print service (not secured) everything works fine and I get the printout from that server. I if edit also the webmap id in order to point to a secured web map (shared only to organization) I am asked to login as expected and after the webmap shows up but if print I don't get a printout back. (I see that there is a request but no response).
So despite the login the arcgis print service does not know how to access the secure webmap ?

Thanks

Alberto

Re: print service with secured webmap

BenFousek — Wed, 02 Oct 2013 21:03:01 GMT

Check this out.

http://resources.arcgis.com/en/help/main/10.1/index.html#/Printing_maps_that_contain_secured_services/0154000005q3000000/

There is a procedure for adding server user names and passwords when creating a print service before publishing.

Re: print service with secured webmap

KenBurcham — Thu, 03 Oct 2013 13:52:24 GMT

albertoaloe,

We've had issues with this as well and had a discussion about it in this thread:

http://forums.arcgis.com/threads/80495-Print-Secure-Services-using-10.1-Print-Service

We were able to do a workaround for our internal users (block at the firewall, leave unsecured so it can print). Otherwise I'm hoping this is a bug that is fixed in 10.2, though I haven't yet confirmed that.

ken.

Re: print service with secured webmap

AlbertoAloe — Thu, 03 Oct 2013 14:06:43 GMT

Thanks Ken.
At least I can stop pulling my hair !!
I was try to follow the guidelines in http://resources.arcgis.com/en/help/...00005q3000000/ without success.

Alberto