topic Re: Print dijit, CORS error in ArcGIS JavaScript Maps SDK Questions

Print dijit, CORS error

AshleyPeters — Thu, 20 Aug 2015 15:59:57 GMT

I am having a very similar issue as is mentioned here: https://community.esri.com/message/399585. I've added in Print dijit and PrintTemplate task and get a print button. However, when I click it, it changes from Print to Printing, runs for a bit, then changes back to Print. When I check the Firefox developer tools, I get this error:

I've added in a proxy on my server and gone through the steps to enable CORS mentioned at enable cross-origin resource sharing. I'm still getting the error.

At this point, I'm not sure if it is an issue in my code, or that I need to place the proxy on my local machine, where I'm building. I can't turn on IIS on my local machine, as our IT folks don't allow it.

Here's the code I added in for printing and the proxy:

esriConfig.defaults.io.proxyUrl = "http://myURL/DotNet/proxy.ashx",
esriConfig.defaults.io.alwaysUseProxy = false;

//Create Printer Layouts Array
var myLayouts = [{
"name": "Print_Landscape",
"label": "Letter (Landscape Orientation)",
"format": "pdf"
}, {
"name": "Print_Portrait",
"label": "Letter (Portrait Orientation)",
"format": "pdf"
}];

//Create Print Templates
var myTemplates = [];
dojo.forEach(myLayouts, function (lo) {
var printTemp = new PrintTemplate();
printTemp.layout = lo.name;
printTemp.label = lo.label;
printTemp.format = lo.format
myTemplates.push(printTemp);
});

And this portion after creation of my map:

//Add Print Widget

var PrintWidget = new Print({

map: mapMain,

url: "https://myURL/rest/services/CustomPrint/GPServer/Export%20Web%20Map",

templates: myTemplates

}, "PrintWidg");

PrintWidget.startup();

Any help/guidance would be much appreciated! Thank you in advance!

Ashley

Re: Print dijit, CORS error

DavidElies — Thu, 20 Aug 2015 18:11:26 GMT

It looks like you've turned off alwaysUseProxy, (a good idea in my book), but that means you have to specify a proxy rule for your print server, something like this:

urlUtils.addProxyRule({

"proxyUrl": "http://myURL/DotNet/proxy.ashx",

"urlPrefix": "https://myURL/rest/services/CustomPrint"

});

Re: Print dijit, CORS error

AshleyPeters — Thu, 20 Aug 2015 19:13:09 GMT

David,

Thanks for the response. That seemed to clear up the CORS error, but now I'm getting another one:

I'll see what I can find on it.

Ashley

Re: Print dijit, CORS error

DavidElies — Fri, 21 Aug 2015 12:41:56 GMT

Unfortunately, the .NET proxy provided by ESRI turns every HTTP error into a 500 InternalServerError. Some things to check:

Is the URI for the print service reachable? Any typos in the path? Have you tested the print service before? Is there a way to test it without the proxy? Can you debug the proxy.ashx? I usually put a breakpoint in where to 500 error is generated (I forget where it is, I just search for '500' in the file). Then I can see what the actual error is. If you're able to and comfortable changing it, you can also, just for debugging, change the proxy to pass on the original error code/text/etc, rather than creating the 500 error.

Re: Print dijit, CORS error

AshleyPeters — Fri, 21 Aug 2015 13:34:52 GMT

With that response, I wish I had been working with JavaScript longer than 3 weeks!

This is the first time I've created a print service, and the first time I've dealt with a proxy. So I'll have to do some research to be able to answer most of your questions. The print service is reachable and there are no typos. I have not tested the print service, though I'll see what I can do to accomplish that. And then I'll start going through the other things you've mentioned.

Re: Print dijit, CORS error

DavidElies — Fri, 21 Aug 2015 16:43:35 GMT

You might be able to test your print service by going back to your original error message (the XMLHttpRequest error), and copying the full URL in that message into the Firefox address bar. If it you get an HTTP error, you know what to troubleshoot (the print service). If the print server gives you a message, you probably need to configure your print widget. If you get a print image or document, it's probably a proxy config error.

Re: Print dijit, CORS error

AshleyPeters — Fri, 21 Aug 2015 17:56:40 GMT

So at this point, I've done a few different things. I took a working Flex app and changed the print widget in it to hit the service I created. It pulled the layout templates in correctly, so I moved forward with trying to print. It gave a 400 error. I then checked my logs on server and it told me that contact could not be made with my map server. I then did some searching on that and one of the suggestions was to be sure I had the newest version of the proxy. I downloaded it again and added it fresh to my server. I have not made any changes to it yet. I tried to ping the proxy and I'm getting a 403 error and it says I must log in to see the site.

I believe at this point my issue is with my proxy and possibly the settings in IIS. In IIS, anonymous authentication is enabled and everything else is disabled.

Re: Print dijit, CORS error

DavidElies — Fri, 21 Aug 2015 18:24:43 GMT

You might need to check your proxy config to make sure it's allowing requests from your app and to your print service. In the proxy.config file, make sure the allowedReferrers attribute includes your javascript application. By default, it uses *, meaning all apps from any location (including yours) can use the proxy. Next you want to make sure that if mustMatch is set to true, that you add your print server url into the list of serverUrls. Otherwise it'll block it. Actually, now that I think about it, that must've been your problem earlier, but I forgot about that, since I keep it disabled for testing -- in our dev environment only .

Re: Print dijit, CORS error

AshleyPeters — Fri, 21 Aug 2015 20:19:16 GMT

I've been able to ping the new proxy, but still getting a 500 error when I try to print. After spending some time with tech support, we still haven't been able to resolve the problem. They feel its likely a setting on the server.

Re: Print dijit, CORS error

DavidElies — Mon, 24 Aug 2015 16:37:25 GMT

Did you ensure that your proxy.config includes a serverUrls entry for your print server?

Re: Print dijit, CORS error

MichaelVolz — Mon, 24 Aug 2015 16:46:54 GMT

Are you using https for your print service? If so, do you have it set to run synchronous or asynchronous? There is a bug with https print services running asynchronous. Not sure if this applies, but you might just want to check out your settings.

Re: Print dijit, CORS error

AshleyPeters — Mon, 24 Aug 2015 17:12:05 GMT

David, yes the proxy.config includes a serverUrl for the print server.

Michael, I am using https for the print service. It is set to run synchronous.

After talking with tech support last week and IT staff this morning, it looks like the issue might be caused by the server not recognizing it's public IP address. The IT folks are working on that now, so hopefully once they have that resolved it will resolve my print issue.

Ashley

Re: Print dijit, CORS error

RebeccaStrauch__GISP — Tue, 25 Aug 2015 22:41:02 GMT

Ashley, see if this answer Re: Print Widget Error Out helps out any.

I' m still out today, but wanted to make sure your tracking that discussion too.

Re: Print dijit, CORS error

YousefQuran — Sat, 11 Dec 2021 18:10:30 GMT

Hi,

This may help you. Replace your URL here ..

require(["esri/config"], function(esriConfig) {
  esriConfig.defaults.io.corsEnabledServers.push("servicesbeta.esri.com");
  esriConfig.defaults.io.corsEnabledServers.push("server.organization.com");
});

more info ..

Regards,
Yusuf