topic Re: Dojo/require is Undefined in IE 9 (works fine in Chrome and FF) in ArcGIS JavaScript Maps SDK Questions

Dojo/require is Undefined in IE 9 (works fine in Chrome and FF)

PhilipKnight1 — Thu, 26 Feb 2015 16:29:37 GMT

Using nothing but a simple sample from ESRI (StreamLayer using ArcGIS API for JavaScript and ArcGIS GeoEvent Processor for Server ) I get an error saying "require is undefined". I also get 'dojo is undefined' if I use the classic method (TOC ) but that example is not by the developers of ESRI.

This happens on a client machine, but works just fine on my machine as well.

I have tried compatibility mode on and off with no success: I keep getting the exact same error. If I use code that that use the 3.1 API it seems to work just fine. But there seems to e something about the new version of dojo in 3.12 that is causing errors for me.

Re: Dojo/require is Undefined in IE 9 (works fine in Chrome and FF)

KellyHutchins — Thu, 26 Feb 2015 19:35:36 GMT

Philip are you running the sample locally or are you testing via the developers.arcgis.com url?

Re: Dojo/require is Undefined in IE 9 (works fine in Chrome and FF)

PhilipKnight1 — Thu, 26 Feb 2015 19:38:40 GMT

Testing via the url.

Re: Dojo/require is Undefined in IE 9 (works fine in Chrome and FF)

KellyHutchins — Thu, 26 Feb 2015 19:42:53 GMT

Do you get the same errors with other samples? Here's a super simple one that would be good to test:

Simple Map

Re: Dojo/require is Undefined in IE 9 (works fine in Chrome and FF)

PhilipKnight1 — Thu, 26 Feb 2015 19:48:11 GMT

Yes, that also causes the exact same error I described. I have tried numerous other examples and they all fail in the same way, unless the API used is 3.1. All 3.12 examples I've tried have the same error.

Re: Dojo/require is Undefined in IE 9 (works fine in Chrome and FF)

KellyHutchins — Thu, 26 Feb 2015 20:45:28 GMT

Strange. I tested both samples on IE9 and it worked for me. It sounds like you have one IE9 machine where it works and one where it doesn't is that correct? If so maybe try comparing browser settings to see if there are any differences. Also look for any add-ons that may be enabled on the problem browser and try disabling them to see if the issue goes away.

Re: Dojo/require is Undefined in IE 9 (works fine in Chrome and FF)

PhilipKnight1 — Thu, 26 Feb 2015 20:51:03 GMT

That is correct. Do you have any suggestions on what settings may cause this. I don't see any add-on's for the browser.

Re: Dojo/require is Undefined in IE 9 (works fine in Chrome and FF)

KellyHutchins — Thu, 26 Feb 2015 20:57:22 GMT

Sorry not sure which settings may be causing the problem. For starters check that the document mode is the same on the problem browser as the one that works.

Document Mode in Internet Explorer

Re: Dojo/require is Undefined in IE 9 (works fine in Chrome and FF)

ChrisSergent — Thu, 26 Feb 2015 23:00:01 GMT

Do you get the errors when you try Esri's examples online in different browsers as well? Are you still getting require not defined?

Re: Dojo/require is Undefined in IE 9 (works fine in Chrome and FF)

PhilipKnight1 — Thu, 26 Feb 2015 23:18:49 GMT

No. The issue only happens in ie ever and only on the clients machine. Yes

the error still occurs.

Re: Dojo/require is Undefined in IE 9 (works fine in Chrome and FF)

ChrisSergent — Fri, 27 Feb 2015 14:56:03 GMT

You can take a look at these options. Do you have dojoConfig before the ArcGIS JS API script tag:

 <script> dojoConfig = { parseOnLoad: true, async: true };

</script>

This may provide you with a better error message when debugging.

If it's just on the client machines I would think it's the IE settings like Kelly Hutchins‌ mentioned.

It can be tough to figure out where to start but I would start with security settings.

Click on Tools >> Internet Options

Select the Security tab and then select Custom level button; this will open additional settings where you can see what may be blocked, enabled or prompted. You should compare this to a machine that has a working application. There are four areas to check here; Internet, Local intranet, Trusted Sites, and Restricted Sites. Only change one item at a time if something doesn't match, click apply and refresh the page. If the security settings match, you can compare the other options one by one.

Also, ensure any security setting that you change actually stayed. You can close the browser and re-open it for this. If they don't, there may be security preventing browser security changes.

Re: Dojo/require is Undefined in IE 9 (works fine in Chrome and FF)

PhilipKnight1 — Fri, 27 Feb 2015 15:58:10 GMT

Thank you for the helpful information. I found the cause:

I had to enable "Active Scripting" in Tool -> Internet Options -> Security Tab -> Custom Level

I also had to run-as-administrator IE to be able to change those settings.

I'm surprised that there wasn't an issue when running version 3.1 of ESRI's API.