topic Re: Click over Circle problem in ArcGIS JavaScript Maps SDK Questions

Click over Circle problem

IsmaelSilveira — Tue, 14 Mar 2017 15:43:12 GMT

Hi, i have a Map with two layers (one to show filters and one to show results).

And there is a strange behavior, after I realize a search, and the results loads (like attachment 1), when I click over the blue Circles the popup is shown. But in some Circles is not working, nothing happens. But not always the same points, sometime it doesn't works in some points and sometime in others.

I removed the big circle filter and nothing changes.

All the points are created and added in the same time and in the same way, like this:

new Graphic({
geometry: new Point({
x: xCoord,
y: yCoord,
spatialReference: this._mapView.spatialReference
}),
symbol: new SimpleMarkerSymbol({
color: new Color(someColor,
style: "circle",
size: someSize
}),
popupTemplate: new PopupTemplate({
title: someTittle,
content: someContent
}),
visible: true
});

Can anyone help me?

Thanks!

Re: Click over Circle problem

RobertScheitlin__GISP — Tue, 14 Mar 2017 15:50:31 GMT

Ismael,

Are there an errors shown in your browsers web console when the popup does not appear? And are you using 4.x if so which version?

Re: Click over Circle problem

IsmaelSilveira — Tue, 14 Mar 2017 16:27:34 GMT

Robert, thank you for your answer.

There are no errors in the browser console.

I'm using 4.2 (also I tried with 4.3 and the same happens)

Re: Click over Circle problem

RobertScheitlin__GISP — Tue, 14 Mar 2017 16:42:42 GMT

Ismael,

Without any error in the console there is little I can do to debug it on my end. You will need to contact esri tech support if you are in the US or your local esri office it outside the US.

Re: Click over Circle problem

IsmaelSilveira — Tue, 14 Mar 2017 17:03:35 GMT

Ok Robert, thank you for your concern