topic MapView initialization error in ArcGIS JavaScript Maps SDK Questions https://community.esri.com/t5/arcgis-javascript-maps-sdk-questions/mapview-initialization-error/m-p/229902#M21484 <HTML><HEAD></HEAD><BODY><P>We are having issues with a single customer machine (until now) when initializing&nbsp;a MapView.</P><P>The constructor new MapView() throws an error displaying "WebGL not supported.</P><P></P><P>Now we asked the customer to run&nbsp;<A href="https://webglreport.com/?v=1">https://webglreport.com</A></P><P><A href="https://webglreport.com/?v=1">https://webglreport.com/?v=1</A>&nbsp;displays green whereas&nbsp;</P><P><A href="https://webglreport.com/?v=1">https://webglreport.com/?v</A>=2&nbsp;displays not supported</P><P></P><P>The customer machine has a&nbsp;<SPAN style="color: #222222; background-color: #ffffff;">Nvidia Quadro NVS 440 graphic card and we asked them to install the newest available drivers installed, but this card&nbsp;does not meet the requirements stated at&nbsp;<SPAN>https://developers.arcgis.com/javascript/latest/guide/system-requirements/index.html</SPAN>&nbsp;</SPAN></P><P></P><P><SPAN style="color: #222222; background-color: #ffffff;">My question is -&nbsp;is there any possibility to check if the system/graphic card&nbsp;is sufficient prior to initializing and running into errors on initializing or using API objects - s</SPAN><SPAN style="color: #222222; background-color: #ffffff;">omething like a Javascript API runSupportTest() method or anything like that?</SPAN></P></BODY></HTML> Thu, 24 Oct 2019 13:54:41 GMT RomanKönig 2019-10-24T13:54:41Z MapView initialization error https://community.esri.com/t5/arcgis-javascript-maps-sdk-questions/mapview-initialization-error/m-p/229902#M21484 <HTML><HEAD></HEAD><BODY><P>We are having issues with a single customer machine (until now) when initializing&nbsp;a MapView.</P><P>The constructor new MapView() throws an error displaying "WebGL not supported.</P><P></P><P>Now we asked the customer to run&nbsp;<A href="https://webglreport.com/?v=1">https://webglreport.com</A></P><P><A href="https://webglreport.com/?v=1">https://webglreport.com/?v=1</A>&nbsp;displays green whereas&nbsp;</P><P><A href="https://webglreport.com/?v=1">https://webglreport.com/?v</A>=2&nbsp;displays not supported</P><P></P><P>The customer machine has a&nbsp;<SPAN style="color: #222222; background-color: #ffffff;">Nvidia Quadro NVS 440 graphic card and we asked them to install the newest available drivers installed, but this card&nbsp;does not meet the requirements stated at&nbsp;<SPAN>https://developers.arcgis.com/javascript/latest/guide/system-requirements/index.html</SPAN>&nbsp;</SPAN></P><P></P><P><SPAN style="color: #222222; background-color: #ffffff;">My question is -&nbsp;is there any possibility to check if the system/graphic card&nbsp;is sufficient prior to initializing and running into errors on initializing or using API objects - s</SPAN><SPAN style="color: #222222; background-color: #ffffff;">omething like a Javascript API runSupportTest() method or anything like that?</SPAN></P></BODY></HTML> Thu, 24 Oct 2019 13:54:41 GMT https://community.esri.com/t5/arcgis-javascript-maps-sdk-questions/mapview-initialization-error/m-p/229902#M21484 RomanKönig 2019-10-24T13:54:41Z Re: MapView initialization error https://community.esri.com/t5/arcgis-javascript-maps-sdk-questions/mapview-initialization-error/m-p/229903#M21485 <HTML><HEAD></HEAD><BODY><P>The mentioned application uses the 4.11 API</P><P>In&nbsp;a newer application (v 4.13) i&nbsp;found "esri/views/support/WebGLRequirements" performing a check and displaying a different message on another machine.</P><P></P><P>Is this a new check performed since 4.12 or 4.13 ?</P></BODY></HTML> Thu, 24 Oct 2019 14:08:23 GMT https://community.esri.com/t5/arcgis-javascript-maps-sdk-questions/mapview-initialization-error/m-p/229903#M21485 RomanKönig 2019-10-24T14:08:23Z