topic Map Working Intermittently in ArcGIS JavaScript Maps SDK Questions

Map Working Intermittently

GavinTrowles — Thu, 30 Sep 2010 07:44:21 GMT

Hi

Just wondering if anyone has had similar issues and could offer any advice on the issue below.

A map I have produced has now been released on a public facing website and I am now getting a fair few complaints that the map will sometimes just not load anything. The map currently sits on a web page which has an IFRAME on it which then points to my Map, this in turn points to the mapping service to pull the data from.

Both from my work computer and home I can get the map to load without any issues. However as mentioned some public users often have difficulites. A situation has also arisen where a user in our office has loaded the Map up without any isssues yet the map has failed to load for a colleague at the same point in time who had been at home.

To rule out a problem with my code I have downloaded a simple example from the esri site and pointed to the service and have found the problem can still occur.

Could this be a browser issue or network related I'm really out of ideas and any help would be very much appreciated.

Thanks

Re: Map Working Intermittently

AxelSchaefer — Fri, 01 Oct 2010 06:41:23 GMT

You should check the errors that the browser throws. If something's wrong with the JS-application a JS error should be thrown (depends on how you deal with errors).

Also IFRAMES are handled different between the browsers and their customization. Could be a problem.

Also security and network reasons may be a problem to. Crossing domains with JS-code is sometimes not working due to security restrictions of the browsers.

HTH,
Axel

Re: Map Working Intermittently

GavinTrowles — Fri, 01 Oct 2010 07:45:03 GMT

Hi

Thanks for the reply the browser never seems to actually throw and error it just sits waiting for a map to load that never actually does.

Leads me to think it could be one of the other issues.

Thanks