topic Re: ArcGIS Javascript - '_getInfo' of undefined in ArcGIS JavaScript Maps SDK Questions

ArcGIS Javascript - '_getInfo' of undefined

AvinashRamamurthy — Tue, 31 May 2016 15:21:25 GMT

I am using "cesri loaded: Map API: [2.0.96], ESRI API: [3.16], included Dojo: [1.10.4 (f4fef70)]". I could not find the root cause of this issue "Cannot read property '_getInfo' of undefined". Could anyone please help me to come out of this.

Thanks in advance.

Re: ArcGIS Javascript - '_getInfo' of undefined

thejuskambi — Tue, 31 May 2016 15:33:39 GMT

Please add some code and/or more details about the functionality you are trying to achieve, to get some response. Providing us the error message is not useful, for us to help you.

Thanks you.

Re: ArcGIS Javascript - '_getInfo' of undefined

KubaSzostak1 — Mon, 26 Feb 2018 20:17:32 GMT

I have the same issue. It happens irregular, so it's hard to debug. My console output:

Uncaught TypeError: Cannot read property '_getInfo' of undefined
at Map._getFrameWidth (init.js:578)
at Map._setClipRect (init.js:617)
at Map.onResize (init.js:598)
at Object.advice (init.js:119)
at Map.c [as onResize] (init.js:119)
at Map._resize (init.js:616)
at Map._execResize (init.js:614)
at Map._execResize (init.js:63)
at Map._timedResize (init.js:614)
at init.js:63

https://js.arcgis.com/3.23/init.js

Re: ArcGIS Javascript - '_getInfo' of undefined

AmmarAmeerdeen — Thu, 13 Sep 2018 03:44:42 GMT

Following is the problematic code.

require([
"esri/map",
"esri/toolbars/edit",
"esri/graphic",

"esri/symbols/SimpleMarkerSymbol",
"esri/symbols/SimpleLineSymbol",
"esri/symbols/SimpleFillSymbol",
"esri/layers/GraphicsLayer",

"dojo/parser",
"dijit/registry",

"dijit/layout/BorderContainer",
"dijit/layout/ContentPane",
"dijit/form/Button",
"dijit/WidgetSet",
"dojo/domReady!"

], function(
Map, Edit, Graphic,
SimpleMarkerSymbol, SimpleLineSymbol, SimpleFillSymbol, GraphicsLayer,
parser, registry
){}

Re: ArcGIS Javascript - '_getInfo' of undefined

MajuSadagopan — Wed, 28 Nov 2018 20:25:32 GMT

Did anyone find a solution to this? We're receiving the same error on a client's computer on chrome.

Re: ArcGIS Javascript - '_getInfo' of undefined

SewonKim — Wed, 09 Sep 2020 08:59:15 GMT

In 2020, with ArcGIS Enterprise 10.8.1, we are experiencing exactly same error.

For some reason, same Creator account opens Web AppBuilder app on some machines fine and gets this error on another.

Any help would be appreciated.

Re: ArcGIS Javascript - '_getInfo' of undefined

LoriMcCormack1 — Tue, 20 Jul 2021 21:10:43 GMT

I had the same message as shown above on 02-26-2018, and found the issue for me. The map service was referencing a REST URL that no longer existed. Once I changed the REST URL to a valid one, the error went away and my ArcGIS API for JavaScript version 3.2x worked.