topic Re: Identify operation not supported on this service revisited in ArcGIS API for Flex Questions

Identify operation not supported on this service revisited

RuthCostley — Wed, 25 Aug 2010 13:35:16 GMT

I am trying to use Robert Scheitlin's myidentifyv1.3, but I keep getting the note "Identify operation not supported on this service". I looked through past blogs concerning this problem and have addressed the recommended options of creating a map in WGS_1984, checking to make sure that the Query layer operation is supported on my layer which it is, and clearing the rest cache (see http://forums.esri.com/Thread.asp?c=158&f=2421&t=270666). Does anyone have any other suggestions?

Re: Identify operation not supported on this service revisited

RobertScheitlin__GISP — Thu, 26 Aug 2010 02:00:11 GMT

Ruth,

you need to do some diagnostic work on your end as that message could be coming for any numerous map services. So my suggestion is remove map services one my one till you find the culprit. Then we can go from there.

Re: Identify operation not supported on this service revisited

BjornSvensson — Thu, 26 Aug 2010 04:13:07 GMT

Ruth, another way of finding the "troublemaker" is to look at the service directory page for each map service. At the bottom of the page is a list of "Supported Operations". In the examples below, the first one does not support Identify, but the second does support Identify.

Example #1 http://server.arcgisonline.com/ArcGIS/rest/services/World_Terrain_Base/MapServer lists:
Supported Operations: Export Map Generate KML

Example #2 http://server.arcgisonline.com/ArcGIS/rest/services/World_Topo_Map/MapServer lists:
Supported Operations: Export Map Identify Find Generate KML