topic Re: Maximum screen resolution? map not loading on large monitor in ArcGIS API for Flex Questions

Maximum screen resolution? map not loading on large monitor

stevemclaughlin — Fri, 19 Apr 2013 14:20:44 GMT

Hi, I'm lucky enough to work with a 30inch monitor with a resolution of 2560x1600, however I'm getting an error message
and the map doesn't load.
If I make my browser window smaller, then it loads.

HTTP/1.1 404 Image width is not in range. Valid range is from 1 to 2048.

from: http://sampleserver1.arcgisonline.com/ArcGIS/rest/services/Demographics/ESRI_Census_USA/MapServer
for an ArcGISDynamicMapServiceLayer

My question is, what determines the image width? is it the map data, or the server or ??
and can I fix this somehow?
thanks,
steve

Re: Maximum screen resolution? map not loading on large monitor

RobertScheitlin__GISP — Fri, 19 Apr 2013 14:59:20 GMT

Steve,

From Tech Support:
Every map service's config file has <MaxImageHeight> and <MaxImageWidth> properties set to 2048 by default. You will need to modify those values to be able to generate larger maps. Restarting SOM afterwards should reflect the changes. Here is more documentation on this:

http://help.arcgis.com/en/arcgisserver/10.0/help/arcgis_server_dotnet_help/index.html#//0093000000mr000000.htm

Re: Maximum screen resolution? map not loading on large monitor

DasaPaddock — Wed, 24 Apr 2013 17:36:41 GMT

If you can't change the max size on the server, you can avoid the errors by setting the maxImageHeight/Width properties.

See:
http://resources.arcgis.com/en/help/flex-api/apiref/com/esri/ags/layers/ArcGISDynamicMapServiceLayer.html#maxImageHeight

If you're using ArcGIS Server 10.1 or greater, these properties will be set automatically.