topic Re: Problem with Full Motion Video ArcGIS. Empty output file. in AEC (Architecture, Engineering and Construction) Questions

Problem with Full Motion Video ArcGIS. Empty output file.

PrzemysławKapeluszny — Tue, 29 May 2018 15:13:23 GMT

Hi,

I'm trying to create video with georeference using Full Motion Video.

When I use a video multiplexer, the process ends positively, but the result is a file with a size of 0 KB, which I can not read later.

I also try do this on data from Esri tutorial with the same result.
Thank you in advance for help and hints what may be wrong.

Re: Problem with Full Motion Video ArcGIS. Empty output file.

RafaelFernandes — Wed, 30 May 2018 17:26:31 GMT

Hi Przemysław Kapeluszny

Unfortunately, I don't know much about the Full Motion Video (FMV) solution. I would recommend discussing this with issue with Cody Benkelman the product manager for FMV. He is going to want to know what version Desktop and the FMV plugin you are using.

Good luck,

Rafael

Re: Problem with Full Motion Video ArcGIS. Empty output file.

PrzemysławKapeluszny — Thu, 31 May 2018 22:13:29 GMT

Hi,

Thanks for quick response.

Desktop 10.5.1

FMV 1.3.2

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Re: Problem with Full Motion Video ArcGIS. Empty output file.

CodyBenkelman — Thu, 31 May 2018 23:10:01 GMT

This is typically a problem with the UnixTimeStamp data.

Since you said the same happened with the tutorial data, it is possible you did this:

1) open metadata csv file in MS Excel

2) save file

3) try multiplexer

If you do the above without adding step 1.a.) BE SURE TO SET THE TIMESTAMP FIELD FORMAT FORMAT TO "NUMBER" then MS Excel converts the data to scientific notation and effectively corrupts your UnixTimeStamp.

another possibility is if your UnixTimeStamp records are milliseconds vs. microseconds. It needs to be a 16 digit number (but this should not have been a problem with the tutorial data).

If that does not work please upload your metadata file. (I don't need the video)

Cody

Re: Problem with Full Motion Video ArcGIS. Empty output file.

PrzemysławKapeluszny — Fri, 01 Jun 2018 11:21:19 GMT

I think format should be ok, because it is original tutorial data.

Metadata file in attachment.

Przemek

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Re: Problem with Full Motion Video ArcGIS. Empty output file.

CodyBenkelman — Fri, 01 Jun 2018 15:54:04 GMT

Przemek

I ran this tutorial data and it worked fine. Just to clarify, you are trying to multiplex the tutorial data (01425001.csv and 01425001.mpeg) and your output file is zero size?

Do the tutorial videos play properly in FMV? Have you tried any of the other geoprocessing tools? I am wondering if your installation of the add-in was completely successful.

Cody

Re: Problem with Full Motion Video ArcGIS. Empty output file.

PrzemysławKapeluszny — Fri, 01 Jun 2018 16:23:07 GMT

Yes, I ran this two files and output is zero size.

In tutorial data I have also georeferenced video and it looks good ( i see

marks on the map).

Maybe it is something wrong with instalation but I tried three times with

versions 10.6, 10.5, and 10.5.1 of ArcGis Desktop with appropriate version

of FMV.

pt., 1 cze 2018 o 17:55 Cody Benkelman <geonet@esri.com> napisał(a):

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Re: Problem with Full Motion Video ArcGIS. Empty output file.

CodyBenkelman — Fri, 01 Jun 2018 17:08:12 GMT

Przemek

I have spoken to our Technical Support staff, and this sounds like an installation problem. Can you please log a tech support incident with them, and they can do a screenshare meeting to determine what is wrong.

https://support.esri.com/en/contact-tech-support

Thanks
Cody B

Re: Problem with Full Motion Video ArcGIS. Empty output file.

PrzemysławKapeluszny — Mon, 04 Jun 2018 10:07:46 GMT

Hi,

It turned out that in my Windows 10 system, a comma separator was used as

the default separator instead of a dot.

It was not enough to change the separator only in Excel, but I also had to

change the separator in the Windows settings.

Problem solved

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