topic Re: Using the ArcGIS Online Assistant for Portal in Admin Tools for ArcGIS Online & Portal Questions

Using the ArcGIS Online Assistant for Portal

KatelynPage1 — Tue, 29 Aug 2017 17:56:00 GMT

Hello,

We are trying to use the ArcGIS Online Assistant (https://ago-assistant.esri.com/) with our Portal. We are using Enterprise logins via SAML. In IE it will accept my Portal URL, but when I enter my username and password I get the error: "Whoops! Double check your username and password."

In Google Chrome it won't accept my portal URL as being valid.

Any ideas for how I can make this work, or if it is in the plans?

#ArcGISOnlineassistant

#CopyWebMaps

Re: Using the ArcGIS Online Assistant for Portal

BillLeddy — Fri, 11 May 2018 22:49:40 GMT

I have this question too. I'd like to export a list of users, groups, and user-group associations from our on-premise ArcGIS Server.

Re: Using the ArcGIS Online Assistant for Portal

AliciaHerrmann — Wed, 23 May 2018 15:29:06 GMT

We ran into this as well when trying to login. I clicked the "More Info" under OAuth Login and found some helpful directions there via the link they provide.

Re: Using the ArcGIS Online Assistant for Portal

DominicRobergeIADOT — Mon, 18 Feb 2019 15:58:37 GMT

Hello

I can't get ArcGIS Online Assistant to recognize my Portal URL.... always refer back to www.arcgis.com.

it used to work for us before we update to 10.6.1.... Any help would be much appreciated

Thanks!

Re: Using the ArcGIS Online Assistant for Portal

jcokin1 — Mon, 10 Mar 2025 19:00:25 GMT

Was there ever a posted resolution to this problem? Currently on 11.1 and seeing the same error here in 2025.