topic How do I let a user keep their e-learning training record after they leave? in Admin Tools for ArcGIS Online & Portal Questions https://community.esri.com/t5/admin-tools-for-arcgis-online-portal-questions/how-do-i-let-a-user-keep-their-e-learning-training/m-p/805222#M160 <HTML><HEAD></HEAD><BODY><P>A user with an ArcGIS Online account and a My ESRI account is leaving our company.&nbsp; How do I, as the admin, allow them to keep the record of course they completed through e-learning and training before I remove their accounts?</P></BODY></HTML> Thu, 10 Sep 2020 20:58:40 GMT JasonRoper 2020-09-10T20:58:40Z How do I let a user keep their e-learning training record after they leave? https://community.esri.com/t5/admin-tools-for-arcgis-online-portal-questions/how-do-i-let-a-user-keep-their-e-learning-training/m-p/805222#M160 <HTML><HEAD></HEAD><BODY><P>A user with an ArcGIS Online account and a My ESRI account is leaving our company.&nbsp; How do I, as the admin, allow them to keep the record of course they completed through e-learning and training before I remove their accounts?</P></BODY></HTML> Thu, 10 Sep 2020 20:58:40 GMT https://community.esri.com/t5/admin-tools-for-arcgis-online-portal-questions/how-do-i-let-a-user-keep-their-e-learning-training/m-p/805222#M160 JasonRoper 2020-09-10T20:58:40Z Re: How do I let a user keep their e-learning training record after they leave? https://community.esri.com/t5/admin-tools-for-arcgis-online-portal-questions/how-do-i-let-a-user-keep-their-e-learning-training/m-p/805223#M161 <HTML><HEAD></HEAD><BODY><P>Hi Jason, the individual should create an ArcGIS public account, ideally before you remove them from the ArcGIS Online organization. Once they have an ArcGIS public account, they can email <A href="mailto:GIStraining@esri.com">GIStraining@esri.com </A>and our team can transfer the training records associated with the ArcGIS Online organizational account to the public account.</P></BODY></HTML> Mon, 14 Sep 2020 23:02:44 GMT https://community.esri.com/t5/admin-tools-for-arcgis-online-portal-questions/how-do-i-let-a-user-keep-their-e-learning-training/m-p/805223#M161 Suzanne-Boden 2020-09-14T23:02:44Z