topic Re: Pro 3.3 will not close when Stereoscopic mode set to Shutter in 3D Questions

Pro 3.3 will not close when Stereoscopic mode set to Shutter

Astrassman — Fri, 12 Jul 2024 11:23:32 GMT

After updating to ArcGIS Pro 3.3, the program began to hang when closed and has to be force crashed or ended in task manager. This was not an issue on any earlier version. Even left overnight, the program will not complete the close process and remains stuck open but inoperable.

After a little trial and error, it rests on having the Options --> Display --> Stereoscopic mode set to "3D shutter glasses." This setting, mandatory to our workflow, has worked fine on previous version. The only current work around is to turn Stereoscopic mode to "Off" prior to exit or force crash the program after saving and closing.

3D shutter imagery still works without issue in ArcGIS Pro 3.3.

Re: Pro 3.3 will not close when Stereoscopic mode set to Shutter

ChrisUnderwood — Tue, 16 Jul 2024 11:15:31 GMT

Hello @Astrassman , I tried this and it seemed to work without any problems for me. Please can you confirm if you still see the problem when using ArcGIS Pro 3.3.1 ?

Re: Pro 3.3 will not close when Stereoscopic mode set to Shutter

MollyJordan — Wed, 01 Apr 2026 18:53:23 GMT

Hi,

Are you still having this issue? Or did you find a solution?

I am having a problem that seems similar - haven't been able to eliminate enough variables to track down if this is our same exact issue or not. But our ArcPro 3.3.5 is crashing every time when exiting the stereo window.

Molly