There are a number of agencies that are actively working on implementing the ESRI Roads & Highways product. As a relatively new product, it's got growing pains to work through. Trying to do research and keep current on items specific to this specific product often requires searching within the broader ESRI Transportation group on GeoNet, the Department of Transportation GeoNet group, the ideas pages and more.
Do you feel it would be beneficial to have a GeoNet group specific to this product for sharing ideas, troubles, etc.?