Hi everyone, due to corona virus all support is close. Pls help First I have purchased for 100 $ usd ArcGIS online and then purchased ArcGIS Desktop for personal use for usd 100$. Now when I try to install the collector app or any other map. it gives error. "Public account access dined". 1. Why my account still is public. 2. Is it possible can I upgrade my account so I can use the apps like survey 123, collector or tracker.
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