Dear Carmel, thanks for your fast reply. I have tested all options. If I use the add Basemap button, it does not work no matter what kind of Basemap I want to insert. I always get this error report . No one is working. If I try your last tip, Catalog > Portal > All Portal (cloud icon) > Search for 'World, imagery', I got this error Finally, your second tip, Add Data > Data From Path is working. This is fine for the moment, and thanks a lot for this workaround. But if you have a solution to solve the main problem, it would be great. Best regards Klaudia
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