Latest Contributions by ClaireWood

Hi, We are using Panasonic Toughpads, FZ-G1 with internal Sierra Wireless GPS sensors on Windows 10.  We have had intermittent problems with Survey123 not picking up the GPS signal over the last year or so, and recently, it does not seem to be working at all (when offline, so not on Wifi or mobile).  The Survey 123 version we have been using lately is 3.7.57 and we have also tried more recent versions.  The GPS does work in Collector with no problems. I don't understand whether it is supposed to be using the 'Integrated provider' or whether it sees it as an external provider (e.g. COM port)  - neither of those options work anyway. i have tried using GPS Direct with no success, but am not entirely sure what I need to install or what the settings need to be. Any help or advice gratefully received, Claire   ... View more

Hi, I have an issue with the repeat aggregate function in relation to repeats. My survey uses repeats, and sums the total within each repeat using the aggregate function e.g. sum(${repeat_value}).  Each of these totals is then summed in a single calculation e.g.   sum(${repeat_value1})+sum(${repeat_value2})+sum(${repeat_value3}).  However, in Connect version 3.7.62 and Survey123 v. 3.7.57, a record is no longer automatically created within a repeat, hence the formula above no longer works, unless a blank record is created in the repeats.  This is OK in some instances (we just need to make sure users add a record in the repeat), but in some scenarios, the repeat is hidden because it is not relevant. So, is there a way of automatically creating a record in a repeat? Or is there a work around to get the formula above to work in order to sum all values in a set of repeats? Thanks! Claire  Partly related to issue: https://community.esri.com/thread/214756-bug-with-repeat-aggregate-function  ... View more

Hi, I have a problem where my survey won't submit answers and is stuck on 'Getting Service Information'.  I think the problem has arisen because the survey was updated, possibly making the surveyors version incompatible with the new schema (it also contains numbered repeats). So far, I have tried following advice on https://doc.arcgis.com/en/survey123/desktop/get-answers/troubleshootgetanswers.htm  I have created a copy of the Survey, then I have manually modified the SQLlite database using DB Browser to point to the URL of the new version of the survey.  I then open Survey123, however whilst it shows the records in the outbox of the new survey, there is no data in any of the records. Attempts at exporting the SQLlite file have also failed. Any help gratefully received. Claire  ... View more

Hi, Just to report that we are experiencing intermittent camera issues in Survey123.  Launching the camera (or barcode scanner) seems to work fine for a while, but then occasionally, although the camera launches, users are presented with a black screen in the camera view.  Saving the survey record, exiting Survey123 and relaunching seems to rectify the problem, but something is obviously not quite right.  We have just noticed this happening since  3.3.64 was launched in February.  I have not been able to isolate exactly what is triggering the behaviour, it seems to be random. We are using Windows 10 on Panasonic Toughpad FZ-G1s, Survey 123 field app version 3.3.64. Claire  ... View more