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Hi Owen, thanks very much. I asked our partner to try exactly the same solution and it worked. He was using Internet Explorer initially, however he switched to Chrome and able to access the story map. Thank you once again
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12-23-2019
10:33 PM
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Thanks very much Owen. Here are the link: Web scene: Scene Viewer Story map: utoronto.maps.arcgis.com/apps/Cascade/index.html?appid=ce70b0c8f46145ea86bc4bb8104d5a0a Just to reiterate my point. If you look at the pop-up in the web scene, its seems to be working fine, but when I try to use it on story map it does not appear as it should be - this issue is only happening with features of one layer (i.e. completed projects). Thank you for moving this to the 3D space. Hopefully someone help me find the solution.
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12-20-2019
11:25 AM
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Hi, I am having following issues with the pop-ups dialog box in the Arscene and Cascade story map. When I click on the particular feature (point) in the ArcScene the pop-up dialog box appears but showing the wrong sequence of attributes, and FID which I don't need. However, this issue is happening only with one layer. I have another layer and that is showing the correct sequence without FID. When I try to open the pop up dialog box in the Cascade story map, it does not even appear. Again the issue is just with one layer. The second layer pop-ups are working absolutely fine in the story map. Please suggest how can I solve this issue. Thanks you
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12-19-2019
11:04 AM
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I've sent a story map to our organizational partners. One of the partner was not able to access the map and getting this error message "This page is having a problem loading" Any suggestions please? Here is the link to my story map: https://utoronto.maps.arcgis.com/apps/Cascade/index.html?appid=ce70b0c8f46145ea86bc4bb8104d5a0a
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12-18-2019
03:39 PM
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