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Rupert, Thank you for all that information. I'm currently on travel but will try some of your suggestions when I return. In the mean time, here's what I can tell you. I am using a personal account, no organization or enterprise. Creating a new map results in the same problem. Yes, I am trying to move the selected point using drag and drop, not selecting a point on the map to move it to. No message appears, and the system locks up for a period of time - I can't even select a different photo/point. The problem started on a map I created earlier that used to work just fine. It still works on a different laptop running the the same OS and browser (but not necessary the same rev - need to check). Again, thanks for looking into this, Scott.
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10-14-2018
04:29 PM
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Megan, Thanks, that's good input that will help with the debugging. I had also tried those three browsers earlier with no success. There have been some updates so I will try explorer again and report back. Scott.
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10-13-2018
07:58 PM
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Alan: I will report this again, with whatever additional information I can provide. Megan: What hardware are you using? I am running an HP Pavilion laptop, 12GB memory with an AMD A12-9720P Radeon A7 processor. Scott.
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10-12-2018
07:22 PM
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Megan, No, I did not. Someone did look into it briefly but couldn't find the problem. It still works properly on my old computer which is also running windows 10, but not on my current machine. It is very frustrating! If you make any progress on this, please let me know. I have given up and am looking at other mapping tools, which is disappointing since ESRI is supposed to be the best. Scott.
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10-10-2018
06:16 AM
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Thank you for the reply. I am using Map Tour. And I have tried moving photos on maps I have made previously that had no problem. I have also tried using both explorer and firefox, neither of which work (my default browser is chrome). Furthermore, it does let me change the color of the icon, but not move it! I will contact Esri support as well. Scott.
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05-23-2018
06:56 AM
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Clicking and dragging to move a photo in my story map suddenly doesn't work. And after that stops, then I can't click and pan the map either.
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05-19-2018
11:14 AM
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