Hi Carol, I'm having the exact problem as Ed, as I tried IE, Chrome and Firefox on Windows and iPad with iOS 7 running Safari. When I turn on the developer tools to track the network, I found out that the following libraries link don't load: http://{name}.maps.arcgis.com/apps/dashboard/js/dojo/dojo/dojo.js.map http://{name}.maps.arcgis.com/apps/dashboard/libs/jquery/jquery-1.10.2.min.map http://{name}.maps.arcgis.com/apps/dashboard/js/dojo/dojo/nls/dojo_ROOT.js.map with {name} being our organization's name. Here's the screenshot for your reference.
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