Dear Dr. Thomas I had recent upgradation of ArcGIS MLK. In my old MLK (key no. 37103927), we had total licenses of 30. Somehow, the vendor is frauded with 1 ArcInfo license, with decorated sales language. Even, they are intentionally delaying online request of license transfer into license manager. Today during upgradation, they informed that extensions will not be available during upgradation. I am frustrated to deal with ESRI-India team. I mailed several times inservice@esri.com; but there was no reply. Can you please help me to overcome situation with correct and honest information? Regards Prof. Maiti
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