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My IT department wants to know if they can change the IP address of our production GIS server. We are running ArcGIS 10.1.1 for server with an oracle 11g database registered to it, and we are running our site through a load balancer. I'm not an IT professional but I am the point of contact for all of our GIS applications. Has anyone here changed an IP on a GIS production server? What procedures did you follow or what problems did you have? I don't foresee any major problems but I can't have my production server down for any long periods and wanted to make sure. -Paul
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10-28-2015
08:42 AM
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Hi George: We did manage to figure this out. I'll share in case it can help others. From my IT team: "In the tnsnames file, the first part of the entry is called the alias. The alias for gisdvl is gisdvl.world. I would have to look at the sqlnet.ora file in the 64 bit client to see what it says, but I bet it is looking for .world. I have seen other instances where using the alias name instead of the database name makes a difference." Thank you for your help and direction. Your input really did help us troubleshoot. I am going to mark this post as the correct answer, but I will be marking all your posts as helpful!
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09-01-2015
08:01 AM
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George: I had our database folks over this morning. We are using the full client. We moved tnsnames.ora to the local machine in the following directory C:\oracle\client_64\network\admin and that seems to have solved the desktop connectivity issue but the GIS Server is still throwing the 12154 error. Our Path variable has the 64 bit client first. The Path variable string looks like this: C:\oracle\client_64\bin;C:\oracle\client_11.2.0\bin;%CommonProgramFiles%\Microsoft Shared\Windows Live;%SystemRoot%\system32;%SystemRoot%;%SystemRoot%\System32\Wbem;%SYSTEMROOT%\System32\WindowsPowerShell\v1.0\;C:\Program Files\Microsoft Host Integration Server 2006\system;C:\Program Files\Microsoft Host Integration Server 2006\SysWOW64;C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static;C:\Program Files\Microsoft\Web Platform Installer\;C:\Program Files (x86)\Microsoft ASP.NET\ASP.NET Web Pages\v1.0\;C:\Program Files\Microsoft SQL Server\110\Tools\Binn\;c:\Program Files (x86)\Microsoft SQL Server\100\Tools\Binn\;c:\Program Files\Microsoft SQL Server\100\Tools\Binn\;c:\Program Files\Microsoft SQL Server\100\DTS\Binn\;c:\Program Files (x86)\Microsoft SQL Server\100\Tools\Binn\VSShell\Common7\IDE\;c:\Program Files (x86)\Microsoft SQL Server\100\DTS\Binn\ We are again at a bit of a standstill
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08-28-2015
08:28 AM
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Joshua/George, we are using TNSNAMES, however the tnsnames.ora file is actually on a shared drive that the Desktop/Server machine does have access to. We are using 64 bit client version 11.2. Any thoughts? I appreciate your help so far.
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08-28-2015
05:46 AM
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We are running Oracle 11G and Desktop 10.3.1. and Server 10.1 Server and desktop is on the same machine which is running a 64 bit Windows 7 Professional operating system, Oracle 11G is on another machine. . We originally only had desktop connecting to our 11G database using the 32 bit client. This worked perfectly for quite some time. We were able to connect and use the databases with no problem. Recently, we decided we'd like to register our database with Server. We installed the 64 Bit Client on the machine and set the path variable to read the 64 bit client first but we are continuously getting the ORA-12154. error. We tried to connect to our Oracle database using Desktop 10.1.1 on another machine and this worked fine. We followed the instructions here: Register an Oracle database with ArcGIS Server—Documentation (10.3 and 10.3.1) | ArcGIS for Server for a deployment with Server and Desktop on the same machine. However we are now finding we have no connectivity through either desktop or the server. We are at our wits end here and would like any insight or help anyone can provide, so we're fairly certain the problem centers around the 64 bit client on the client machine. We've seen some documentation that centers around reinstalling Desktop because the client has trouble reading from the program 86 directory because of parenthesis, but this documentation looked limited to 9.3 I'm not an oracle database expert but we have some people in the building that are fairly well versed. If anyone can provide even some insight that would be great.
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08-27-2015
11:54 AM
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2 | 09-01-2015 08:01 AM |
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