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Dear Rupert, Thank you for your fast response! Indeed the issue has been resolved now, and I can get back to work with my Story Map! Thank you for the quick fix! With kind regards, Peo
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04-18-2018
01:18 AM
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Hi Rupert, Thanks for your response. We will try to contact Technical Support as fast as possible to get this issue resolved. With kind regards, Peo
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04-17-2018
06:48 AM
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Dear users, Since a few days it is not possible anymore for our users to acces the editor for the Shortlist Story Map. Whenever a user clicks on the edit button of the Story Map the loading screen keeps displaying the three bars loading continiously. We already tried using it on different computers / devices and within different browsers. Only the view option of our Shortlist Story Map is available. Also making a new Shortlist Story map was not possible because the editor screen would not load. I read in another thread that there has been an update to the Shortlist Story Maps and i'm wondering if this issue has anything to do with that. We need to acces the editor version of the Story Map to fill it in for a presentation this thursday. I look forward to receiving help with this issue. With kind regards, Peo
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04-17-2018
01:35 AM
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