Hi - there's a few things that can prevent an import working - you must have all of the required files in the zipfile you import for example. There's a few tips at the bottom of the Import Shapefile help topic: http://help.arcgis.com/en/arcgisexplorer/help/#/Import_a_shapefile/01560000005p000000/ I think the simplest way to figure this out would be if you can post your shapefile on the forum we can test it out. Thank you! Yes, my issue was I had the shapefile and the zipped file named differently. Since the Explorer Online will only recognize the name of the shapefile exactly, you must name the shapefile the way you want it to appear in Explorer Online.
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