Latest Contributions by ChenChen3

‎02-05-2018

Hi Sarah, Thank you for your reply. Yes, actually I was trying to enable them in Portal at first, but the error returned, so I went to server manager and tried to start the tool there, and the same error returned. I have restarted the services several times and also the machine, but no luck. Some follow-ups on the json file, I was able to locate a corrupted json file -lifecycleinfos.json - under \arcgisserver\config-store\services\System\GeoAnalyticsTools.GPServer\esriinfo (the file was filled with spaces), so I did some more tests. I deleted the json file, and tried to start the GeoAnalyticsTools in Server Manager. The tool started successfully, and a new lifecycleinfos.json file was created. Then I moved to Portal trying to enable the tool there, still the same error returned. In addition, I was thinking of recreating the site, so I tried to a backup the site first, and unfortunately, a similar error: "Export operation failed. A JSONObject text must begin with '{' at character 1 of" returned. Regards, Chen

‎02-05-2018

Hi, I was trying to start GeoAnalyticsTools, however, an error saying "Failed to start one or more services. 'A JSONObject text must begin with '{' at character 1 of'" was returned. I tried to locate a corrupted json file, but no information about the location was provided in the logs. Does anyone has run to this problem before? Any ideas? The server has been federated, and a spatial-temporal data store has also been configured. Server version: 10.5.1 OS: Windows 10

‎12-19-2017

Hey Adrian, I have the same issue, have you got it fixed? Cheers, Chen

‎02-26-2013

Hi, can someone help me with this problem? I published a network analysis service on a ArcGIS server, and I switched the url in the sample code: http://help.arcgis.com/en/webapi/javascript/arcgis/jssamples/#sample/routetask_directions with the url for my service. However, when I type the origin and destination addresses and click "Get directions" button, it always gives back the message: "An error occured TypeError: solveResult.routeResults[0] is undefined". How can I solve this error? Thanks

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Date Last Visited	‎11-11-2020 02:24 AM

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Latest Contributions by ChenChen3

Re: Unable to start GeoAnalyticsTools

Unable to start GeoAnalyticsTools

Re: Proxy question - VS2015 testing - localhost:xxxx

API for Network Analysis