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KadeO_Connor
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since ‎04-05-2018
‎11-11-2020
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Latest Contributions by KadeO_Connor

POST

Re: Extension freezes map download at 42%

okay. I've figured out that it is successfully creating AI docs - just not opening them or acknowledging that the process went past 42%. I hadn't checked the documents>Adobe folder yet, since there was no indication any files were even created, yet there they are. Also, the Photoshop rendering did not create a Photoshop file, but rather yet another illustrator file. How on earth? Is there anywhere to submit a ticket? ... View more
ArcGIS Maps for Adobe Creative Cloud Questions
‎04-05-2018 09:15 AM
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POST

Re: Extension freezes map download at 42%

Additionally, when I use the extension in Photoshop, I can get it to "Successfully downloaded into artwork layers, design away!" - except I'm left with a completely blank canvas. ... View more
ArcGIS Maps for Adobe Creative Cloud Questions
‎04-05-2018 09:07 AM
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1019
POST

Extension freezes map download at 42%

I keep trying to use the CC extension, but it cannot download maps for me to do anything with. When I go to sync, it gets up to 42% (always 42%!) and then that's it. I don't even get an error message as I'm seeing others have issues with. I'd really like this to work as it would solve a huge need at work and I'd like to convince them to purchase an account. ... View more
ArcGIS Maps for Adobe Creative Cloud Questions
‎04-05-2018 08:22 AM
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‎11-11-2020 02:24 AM