Latest Contributions by JohnLadd

Yes, I am trying to update a single use installation of ArcGIS on my personal laptop, the same laptop that I've been running ArcGIS on for several years. I'll contact ESRI tech support - I thought all you guys who were responding to my query were, somehow, connected to ESRI tech support. Or,maybe, since the prerelease version is working just fine for me, I'll wait until I need to renew my license in April. Thanks for all your suggestions. John Ladd 43 Hudson Watch Drive Ossining, NY 10562 tel 914-923-1108 home tel 914-907-2287 mobile tel 585-204-0387 text ... View more

No, my question is not related to an educational institution. I have a single-use license for ArcGIS Desktop for personal, non-commercial use. I would like to upgrade my software from 10.5 prerelease to 10.5 final. I am told the first step is to obtain a Provisioning file which I can't seem to do, apparently, because I have already used my 10.5 licenses. John Ladd 43 Hudson Watch Drive Ossining, NY 10562 tel 914-923-1108 home tel 914-907-2287 mobile tel 585-204-0387 text ... View more

attached is a copy of my authorization report. It's not clear how to obtain authorizations to replace 10.5 prerelease with 10.5 final. John Ladd 43 Hudson Watch Drive Ossining, NY 10562 tel 914-923-1108 home tel 914-907-2287 mobile tel 585-204-0387 text ... View more

I can't create a Provisioning file, presumably, because I have no available Licenses according to my Authorization list. Probably that is why the Software Authorization Wizard failed after my attempt to install 10.5 final.  Somehow I need to have ESRI acknowledge that I used licenses to install 10.5 prerelease for single use and, apparently, need new licenses to install 10.5 final.  Of course, all this may be unnecessary if there are no significant changes from prerelease to final release. ... View more