I don't know if anyone in this thread is still having issues but this is what I did and it worked just fine for me. I followed the below workflow for a client using a Windows 7 PC with ArcGIS 10 SP 5: 1. Go to http://support.esri.com/cn/knowledgebase/techarticles/detail/40542 and follow the workflow to Disable Default Locators that connect to ArcGIS.com 2. Go to http://support.esri.com/fr/knowledgebase/techarticles/detail/40802 and follow the workflow to Add the World Geocoding Service to ArcMap This worked just fine for me, but you should probably note that using this service for batch geocoding will require ArcGIS online credits in the near future if not already. But if you are just using it for locational purposes inside ArcMap, I think it would probably work just fine. Also, I would recommend, if you have good local data, to build your own locator. Good Luck, I am also on ArcGIS 10 SP5. I backed up and replaced my default locators XML with the attached version. Then when trying to add the World Geocoding Service to ArcMap, I do not see a 'World Geocode Service' to add. That connection does not contain any services at all. Also note, that I'm giving proper ArcGIS Online Subscription credentials as well.
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