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Good morning, I have tested this story map on a second Apple computer, as well as a PC. On all machines, the story map looks fine. I believe this may be isolated to Safari on my Apple machine only. Please feel free to close/delete this discussion. Thank you both for your assistance. Jessica
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12-15-2016
09:18 AM
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Hello Owen, I tried the browser update but unfortunately that did not fix the issue. If I get the opportunity, I will try to run the OS update. This is only happening when I create a cascade story map within my organization Esri account. When I create a story map on a public Esri account, it turns out fine {same computer and browser as mentioned above}. I will check again tomorrow after the release this evening. Thanks! Jessica
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12-14-2016
11:32 AM
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Rupert, Also, I am only getting this behavior within Safari. Testing on Chrome and Firefox worked fine. Jessica ~
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12-14-2016
11:04 AM
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Hello Rupert, I am using (and viewing) within Safari, version 10.0.1, running on Apple OS 10.11.6. Jessica
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12-14-2016
10:55 AM
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Hello Rupert, Of course. The URL is http://myfwc.maps.arcgis.com/apps/Cascade/index.html?appid=8016a8a12442484bbc7093a8a93696cd . The top of each section is actually coming through before a user begins scrolling. Or in some cases, a white bar appears. Jessica
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12-14-2016
10:29 AM
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Hello Rupert, Here you go: If you look under the water image, you can see the preview of the next image appearing. This happens on every transition. Jessica
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12-14-2016
07:32 AM
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What is the recommended image size (width and height, in pixels) and file format for images that will appear full screen within the cover and immersive sections? I would like to ensure the images are at the best resolutions, but do not want to upload images that are so large they slow down the entire story map. Thank you!
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12-13-2016
10:25 AM
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I am currently working on a cascade story map, but at the bottom of every "slide" either a preview of the next image in sequence or a white block is appearing at the bottom of the screen. I have checked a story map created by a colleague several months ago, and the same issue is occurring. I created a test cascade story map on another Esri account, and the image preview/white block did not appear, which makes me wonder if it is something specific to story maps created within our organization account. Any ideas? Link to previously created story map that shows the white bar issue: https://myfwc.maps.arcgis.com/apps/Cascade/index.html?appid=143c4e9a0400427fae4015adcc74ee2e Thank you!
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12-13-2016
10:14 AM
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