Latest Contributions by imbGISTeam

We're using the latest version (1.10.25) of Survey123. I'm unsure about the answer to your question regarding Windows Authentication challenge or web form login, but the last screen the user sees before the failure is our standard F5 screen: ... View more

After further investigation we discovered that our IT department had moved our GIS application fileshare from block storage to Isilon. Once they moved the fileshare back to higher performance storage the issues resolved. ... View more

Our config store is on a dedicated GIS application file share that we've used for over two years without incident. It's only in the last two weeks that we've seen a rash of "Failed to return all folder configurations. Could not create folder "/" in the config store" or "an error was encountered while synchronizing with the config store. Could not create directory path ..." error messages. We think something must have changed to create a bottleneck, but our IT staff have been unable to identify any change that might be culprit. We've temporarily moved the config stores to a server in each cluster and for now things appear to have stabilized, but we'd like to isolate the problem and find a resolution. ... View more

Daniel, you are correct. The error message mentioned is from the Windows Event Viewer logs. I failed to include that this is an intermittent problem. We run ETLs every six hours that update the file geodatabases in our data-stores. Typically these updates replicate throughout the cluster without issue, but once or twice a week we'll experience a failure. A review of the Server Event log includes the following: <Msg time="2015-06-12T14:03:21,597" type="SEVERE" code="9016" source="Rest" process="2952" thread="20" methodName="" machine="RVAVPAPP26" user="" elapsed="">Error getting service.</Msg> <Msg time="2015-06-12T14:03:21,601" type="SEVERE" code="9003" source="Rest" process="2952" thread="20" methodName="" machine="RVAVPAPP26" user="" elapsed="">Unable to process request. Service Dev/PeopleGroupsOrg_Dev/MapServer not found </Msg> <Msg time="2015-06-12T14:03:29,568" type="SEVERE" code="9016" source="Rest" process="2952" thread="20" methodName="" machine="RVAVPAPP26" user="" elapsed="">Error getting service.</Msg> <Msg time="2015-06-12T14:03:29,568" type="SEVERE" code="9003" source="Rest" process="2952" thread="20" methodName="" machine="RVAVPAPP26" user="" elapsed="">Unable to process request. Service Dev/PeopleGroupsOrg_Dev/MapServer not found </Msg> Once the server is restarted the processes tend to run smoothly for several days, then we'll experience another failure. ... View more