At a recent event, an Esri rep suggested that the people in my agency that aren't "power" users should be using ArcGIS Online (This was said after I asked about the move from the concurrent to single use license system). So many of these "non-power" users are using ArcMap to create maps. Until ArcGIS Online provides some kind of map layout tools, I know my people will not want to just use ArcGIS Online. People shouldn't have to be doing this: Making Printable Maps from ArcGIS Online - YouTube
... View more