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I've not raised a support call yet but will do so. For info, I took some timings noted my experience with a couple of the example maps posted above: https://experience.arcgis.com/experience/3c016ede34fc4936a91bd33c17f3b5c1 CHROME Took about 5 mins 50 to load. CPU shoots to 100% when loading and stays there once map loaded, making rest of my system unusable. Even typing these observations into Notepad during the load is heavily lagging and the Windows clock I'm using to time it is stuttering and hesitating. Once loaded, map is unresponsive to user input and I would describe as being completely unusable. EDGE took about 3 mins 20 load, then experience same as above for CHROME. https://experience.arcgis.com/experience/157c166b18e849a6aaa8606882d19453/page/Page/ CHROME Took 6 mins 25 secs until finished loading. CPU at 100% during loading, making rest of my system unusable, but unlike the other map, once finished loading, the CPU settled back to normal and my system became usable again. However, map is again unresponsive to user input (eg. 30 seconds to refresh when panning and CPU shoots to 100%, making the rest of my system unusable until it finished refreshing the map). Again, I would describe the map as being unusable. EDGE Took about 3 mins 20 secs until it finished loading, then the experience same as abaove for CHROME. I asked a colleague to test and they observed that on one device, the load times were ok but on another device (a more powerful desktop PC), it was taking minutes to load. So performance seems to vary radically from device to device. Given nearly all the maps we (and presumably many other organisations) produce on ArcGIS Online are for public consumption, we need to have confidence they will perform at least adequately for all users and the range of devices they will be using. I currently do not have that confidence with the new map viewer and experience builder. I will create a couple of examples of my own and log a call. Hopefully the cause of the problem can be found.
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04-06-2023
03:29 AM
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There's definitely a performance issue with the new map viewer and experience builder. I first tried to use them a couple of years ago and they were both so slow that I gave up and returned to classic map viewer and web app builder. I've recently tried the new map viewer/experience builder again and performance is still terrible. This is even just creating a new map and adding a single layer - it's very much slower than classic map viewer. I've tried loading the maps linked to earlier in this thread by: AndersAstad - https://experience.arcgis.com/experience/157c166b18e849a6aaa8606882d19453/page/Page/ Ole_MariusGulbrandsen - https://experience.arcgis.com/experience/3c016ede34fc4936a91bd33c17f3b5c1 and https://experience.arcgis.com/experience/4f40ac3daaad4eb197c39189b53052e5 and they are completely unusable for me. They take around 5 minutes to load and then are almost completely unresponsive to mouse input. This in both Chrome and Edge. I have noticed that my CPU usage shoots to 100% whenever I try to load any of these maps, 99% of that usage being my browser. As soon as I close the map window, cpu usage returns to under 5%. The performance with the classic map viewer and web app builder is absolutely fine. I have a 40mbps internet connection which is stable and gives me no issues. I have tried on both my work PC (i5-7200 cpu, 8GB RAM) and home PC (i7-7700k, 16GB RAM, 6GB gfx card) and the performance is equally bad on both. The cause needs to be identified by ESRI and a solution rolled out or advice given as to how to mitigate. If the intention is to eventually retire classic map viewer and web app builder, leaving only the new map viewer and experience builder with this performance issue unresolved, we would have no option but to look elsewhere for our web mapping solution.
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04-04-2023
07:02 AM
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Agreed - need to be able to see file size as a column on "My Contents" and would also like to be able to see a list of the largest files, listed by file size, in the Organisation via the "View Status" section.
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09-09-2016
05:00 AM
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