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We have the donut chart but it would also be useful to be able to add a table chart as well - while this displays the same sort of data - it can be interpreted faster. With the Number of ArcGIS Server Services by Type example at https://www.esri.com/arcgis-blog/products/monitor/administration/5-useful-arcgis-server-analysis-elements-in-arcgis-monitor/ - it does this in a graphical form but you have to highlight over the donut section to get the count - and would have to include the server name in the title or the like. You'd need multiple charts for multiple servers - but being able to have a table would also be useful for some items. In addition to having the query builder - it would also be useful to have custom SQL queries so we could build more custom queries - I think this has already been suggested - but we could do things like (please excuse my basic sql) this select concat(split_part(address_internal,'/',3),'_',split_part(address_internal,'/',4)) host_name, subtype, count(subtype) from agm.components where type = 'service' group by host_name, subtype order by host_name asc which could give us a table chart like which gives immediate insight into service load on each GIS service in one table - we could extend this to have soc counts next to each service type etc. Thanks!
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Tuesday
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Hi Kurt, I sent you a message last night with my details - keen to see if we are experiencing the same thing as you. Thanks Fraser
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2 weeks ago
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Hi there, Has anyone come across portal adding a duplicate entry into the gw_accounts table? Accompanied by a "Failed to update account" message in the logs - any thoughts as to what this is doing? Seeing this @ 10.9.1 Thanks!
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2 weeks ago
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EDIT EDIT: I was wondering if it was the HTTP_REQUEST_TIMEOUT=60000 setting in the env file - so I reconnected the original db to see if I could get the error back and then tweak the setting. This time the original db reconnected. Would be good know what happened and why switching dbs reset things. Thanks!
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01-30-2024
02:07 PM
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EDIT: As a test I created a new db from scratch in the same postgresql instance and attempted to register that - no issues connecting creating the schema and registering with ArcGIS Monitor - so it looks to be something when trying to migrate the schema perhaps?
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01-30-2024
01:48 PM
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Hi there, We just tried to upgrade to 2023.3 and the database connection dropped. In ArcGIS Monitor db admin we had this: clicking on the configure just returned a 500 error (db connection error in the json), so I had to clear the db settings in the .env file to get the software to allow a db connection to be registered. On trying to reregister the db we had the same error described here: https://community.esri.com/t5/arcgis-monitor-questions/error-connecting-to-monitor-database/td-p/1257740 with the Knex: Timeout acquiring a connection. The pool is probably full. Are you missing a .transacting(trx) call? error. This looks to be something in node.js so I tried updating to 2023.3.1 to see if that cleared it. I now get a timeout trying to reregister the db E_SERVER_TIMEOUT: Request timed out after 60000 ms and then this if I reattempt RuntimeException: Migrations are locked. Make sure you are not multiple migration scripts or delete `agm_schema_lock` table manually Dropping the table and rerunning the db register just returns to E_SERVER_TIMEOUT: Request timed out after 60000 ms The connection to the db is fine as I've tested via pgadminb / heidi etc. Restarting services does not help. Is there a way to clear this and reregister the db? Many thanks Fraser
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01-30-2024
01:27 PM
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Hi Josh, We were having memory issues earlier in the week which we have cleared - have rerun the obsever now returns this: ["New-CimSession : The client cannot connect to the destination specified in the request. Verify that the service on the"] still no individual service metircs. Thanks F
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12-13-2023
10:23 AM
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Hi there, As well as ArcGIS Enterprise we have a standalone GIS server site. I have added the 2 hosts to ArcGIS Monitor (2023.2) but do not have a full suite of metrics. I have the base mectrics but do not have the arcsoc memory and cpu usage for each service (like I do in the enterprise GIS servers). I just have the base metrics like this: in the metrics observer log I have this: ["Get-CimInstance -CimSession $Session -Class Win32_PerfFormattedData_PerfProc_Process | Where-Object {@(18436,25968,33024,35380,5780,26260,3420,9064,11936,29776,25080,9292,22172,2332,25792,25424,17424,9328,12872,31932,9248,8484,28384,23144,31680,13716,31140,1932,32504,5568,8968,31628,32188,36040,6672,23792,21884,11132,24420,37216,32360,16460,8956,19688,31824,17868,31632,23992,31868,28260,5220,36776,27764,24680,29952,35952,13976,28420,7356,4428,2508,37424,9336,5544,18260,27792,25964,16180,6768,19052,16796,9936,25420,32856,28868,25128,33632,31544,21896,30228,29756,34820,11356,28608,16564,31908,17584,18468,19924,22256,6388) -contains $_.IdProcess} | Select-Object IdProcess,WorkingSetPrivate,PercentProcessorTime | ConvertTo-Json -Compress","Get-CimInstance : Not enough memory resources are available to complete this operation. At line:1 char:1 + Get-CimInstance -CimSession $Session -Class Win32_PerfFormattedData_P ... + ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ + CategoryInfo : ResourceBusy: (root\\cimv2:Win3...erfProc_Process:String) [Get-CimInstance], CimException + FullyQualifiedErrorId : HRESULT 0x8007000e,Microsoft.Management.Infrastructure.CimCmdlets.GetCimInstanceCommand + PSComputerName : 10.51.43.23",null] is this a wmi configuration issue? Has anyone seen this before? Many thanks Fraser
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12-11-2023
07:06 PM
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Hi, I've got some components in an unknown state - they still appear to be collecting but are in an unknown state - what causes this - is there any way to bump them back to nominal. Thanks
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11-29-2023
05:15 PM
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Hi there, I've got several collections that look at particular ArcGIS Servers and have the host metrics, services and associated GIS server, so I get all the metrics populating on the overview page. What I'm seeing is these are in an error state due to some of the metrics on the host component being in the error state. These seem to be metrics on a service that has been deleted / removed. Looking at a filter "status is error" most of these appear to be arcsoc.exe metrics. Can I remove these from the metrics table safely? Can I do something like DELETE FROM agm.metrics where r_id like '%arcsoc.exe%' and status = 4 Is a status of 4 in the agm.metrics the error status - I couldn't find the values on the data model https://doc.arcgis.com/en/monitor/2023.1/get-started/windows/arcgis-monitor-information-model.htm#ESRI_SECTION1_8B001299A11E4A7C8A83292A5EBAF80F Are there any relationships I'd need to clean up as well? I'm assuming if I deleted anything still in use this would be picked up again on the next discover? Thanks! Fraser
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11-29-2023
04:58 PM
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Thanks Andrew - I updated the Excel Report and now seeing sums as expected.
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11-23-2023
11:35 AM
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Morning, I have a quick question around the Excel Report addin (arcgis-monitor-excel-report-20230825.1) and have a config that looks like this: report": { "out_dir":".....t", "collection": "Excel Report", "timezone":"Pacific/Auckland", "end_time": {"now": true, "year":2021, "month":10, "day":4, "hour":19} , "past_days":7, "past_hours":0, "types":["host", "storage","arcgis_portal", "arcgis_server", "service", "database" ] , "metrics":{ "alerting_on_only":false, "include_only":[], "exclude_metrics":[] } based on the sample config. When running the report and looking at the svcReqReceived worksheet I'm expecting the count column numbers to be a lot higher for some of our busier services - when comparing to the ArcGIS Server statistics from Manager the numbers don't match. When looking for how many requests a service is getting am I looking in the right place? Many thanks Fraser
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11-20-2023
10:20 AM
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Thanks Josh - I'll keep and eye on the partitions over the next couple of days to confirm they are being created as expected - thanks for the info 👍
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10-03-2023
01:59 PM
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Awesome - good to know - thanks for the reply Josh 👍
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10-03-2023
01:57 PM
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Hi there, I'm seeing a few of these popping up in the resource column is that the observers table id #8 - so this: this will help me track down what's failing. Thanks Fraser
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10-02-2023
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1 | 11-24-2021 12:57 PM | |
1 | 02-16-2023 05:43 PM | |
1 | 05-23-2023 01:07 PM | |
1 | 05-22-2023 10:02 PM | |
1 | 02-20-2023 08:08 PM |
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