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Well, I called to ESRI. They solved my problem very fast. I wrote everything what I have done with my windows account name and filled in the form that I got from esri and send .log file. All back to normal, I can still enjoy the program
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10-05-2018
12:13 AM
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Thank you Dan for response I'm on the same machine that I was authorized for offline use, but I can't open program and change licence option, because when I'm logging into Argis, program think my computer is another device... The problem appeared when I changed the windows username in command prompt, until that time everything worked nicely. I changed the name to the previous one, but it does't work I forgot that I had the offline work enabled... and now I don't know what to do with that. Is there any solution by the esri website? Best regards, Ewelina
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10-02-2018
06:31 AM
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I've got a problem, i turned my user name in windows, before I've change my offline mode in ArcGis Pro and now I cannot log into program. I only see "the account cannot be used to authorize Arcgis pro as it has already been configured to used in offline mode on some other device". What should I do?
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10-02-2018
03:42 AM
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Title | Kudos | Posted |
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1 | 10-05-2018 12:13 AM |
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