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I've had the same issue for desktop, on and off for a while now. This was the response I got from Webroot: To help diagnose the issue you are experiencing, we would like you to try disabling the Identity Shield. Please follow the instructions below. 1. Open Webroot SecureAnywhere. 2. Open the "Identity Protection" menu on the right. 3. Click the Identity Shield toggle so that the white status indicator is to the RIGHT. 4. If prompted, complete the CAPTCHA and click "Enter." 5. Test the issue you have been experiencing to see if it occurs when the Identity Shield is disabled. Once you are done testing, we recommend you re-enable your Identity Shield now by repeating steps 1-4, changing the toggle to read "Identity Shield is On." ** If the issue STILL OCCURS when the Identity Shield is Off, please reply to this message to let us know and we will continue to troubleshoot. In this case, there is no need to complete any steps below this line. -- -- -- -- -- -- -- -- -- -- -- ** If the issue DOES NOT OCCUR when the Identity Shield is Off, please follow the steps below: 1. Click the gear next to "Identity Protection" and then click on the "Application Protection" tab. 2. Reply to this message to say that the issue DOES NOT OCCUR when the Identity Shield is Off. In your reply, be sure to include which items are listed in the Protected Applications window, and whether each item is set to Protect, Allow, or Deny. I am not able to try this due to administration permissions. Let me know if it helps any of you.
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07-03-2018
09:44 PM
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I had the same issue. I'm running ArcGIS 10.3.1 with the Spatial Analyst extension. I copied all files I needed to a local folder and built a new mxd. I also made new scratch and workspace gdbs and directed my ArcGIS environments to use these. Seems to have all worked. Simple enough. Thanks
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11-09-2015
03:51 PM
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