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We are using Survey 123 with Portal 10.3.1. We have several users (both iOS and Android) whose client software upgraded and they are now unable to authenticate to our portal. In addition to needing to figure out how to restore service, there are a lot of forms that are now stranded on these devices. Is there a way to retrieve these forms that were filled out but are not able to be uploaded? Also, is there a timeframe of when the "classic" client will be available from the Apple Store? thanks in advance Drew
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07-11-2018
08:20 AM
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Thanks James. One final question. As I mentioned we're still on 10.3.1. I'm working with a form which has been in use for some time and has thousands of responses. It appears that there is no way to make an update to the form without creating a new feature layer, meaning that subsequent submissions will be stored separately from previous ones. Is that correct? If not, how do I publish an updated form *without* creating a new feature service?
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07-09-2018
10:30 AM
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Thanks for the response, James. And that's good info on 3.0--we hope to upgrade portal very soon. But I'm not sure where to update the .iteminfo file. For forms that I've created myself, I see that file in my local directory ({User}\ArcGIS\My Survey Designs\{FormName}) but for the forms in question, there is no corresponding directory on my laptop. I don't have access to the original source and so have taken ownership of the form and feature layer in the portal UI. If I download the form object, it unzips into several files, but none of these are .iteminfo. I feel like I'm missing a step? Drew
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07-02-2018
02:26 PM
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Hi James I am trying to make some minor updates to an existing Survey 123 form--i.e., adding values to a picklist. The form's creator is no longer on the team, so I have taken ownership of the form and the feature layer and moved them into an identically named directory. But after this, the form still doesn't show up in the "My Survey Designs" area of Survey 123 for ArcGIS. I've tried logging in/out of our portal. We are using version 10.3.1 of Portal and 2.6.4 of Connect. Am I missing something? Thanks in advance. Drew
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07-02-2018
01:01 PM
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