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The only way I've been able to make sure my changes don't disappear is to have ONLY the Field Maps window open where I'm setting the templates. It seems like if you make changes in multiple windows of any ArcGIS application it's going to reset. Ever since I started closing everything except the Field Maps tab I haven't lost anything
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10-20-2021
09:05 AM
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3
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2
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1735
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Every time i save my web map, the layer search configurations reset for one of the two hosted feature layers. Any ideas what would cause this?
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08-16-2021
06:57 AM
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0
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0
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322
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I just discovered that we're having this issue as well. I configure the forms for my layers. I test them in the mobile app and everything looks great. I even reloaded the page to make sure everything stayed put after the second time the forms disappeared because I had convinced myself I wasn't saving my work. The forms work fine for some unknown amount of time and then they're gone. We want to deploy this solution but we can't be resetting the forms everyday.
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06-16-2021
12:51 PM
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0
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0
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3398
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Thanks Craig! I went ahead and followed this plan yesterday. Everything looked great. I sent an email out to the folks involved letting them know what I did and what should happen. This morning I had an email in my inbox saying the field workers to-do list was still empty. When I pulled up Workforce the user had duplicated again! Same named user as a field worker with two unique GUIDs. I took screenshots of everything this time but I'm hesitant o post those here. I've invited you to the group if you'd like to take a look.
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02-03-2021
03:41 AM
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0
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0
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585
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In the process of creating a new Workforce project one of the field workers was added to the project twice. Has anybody else been able to do this? Once this was discovered, all of the assignments were transferred to what appeared to be the active worker and the inactive worker was removed from the project. It turns out that the Worker ID that the field worker could see on his device was not the Worker ID that we thought was active. The plan is to remove all of the jobs assigned to this worker and remove him form the project/group completely and the then add him back again. How can I do that if he's already completed assignments using that Worker ID? If I delete the Worker ID from the assignments that have been completed in the table so that I can remove the user, what else am I going to lose from the project?
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02-01-2021
10:53 AM
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0
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3
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609
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Absolutely. You've been added. Thank you. This is good information. I wish I could've found this article before I reached out.
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12-15-2020
04:19 AM
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0
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0
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965
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Right - the group members are outside of our organization. We use the ESRI defaults.
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12-14-2020
11:12 AM
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0
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1
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968
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External users are using Collector version 20.2.2 and 20.2.4. I'm running 20.2.2 on my device.
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12-14-2020
09:39 AM
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0
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0
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973
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Hey Peter - I can access the basemap gallery and others within my organization can as well. I am checking with the external users to verify their Collector version. The main concern is that in the web map on desktop they don't have access to the basemap gallery. Thanks
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12-14-2020
09:25 AM
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0
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0
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973
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POST
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Members in my project group cannot change the basemap in the web map. Nothing happens when they click on the basemap gallery button. In addition to that, when the field workers tap on the basemap gallery button in Collector the app crashes. Any ideas what might be causing this?
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12-12-2020
04:45 AM
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0
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8
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1001
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I was able to enlist our support specialist here and she found that it's the grouped layers that's causing the problem. The sharing works fine as long as you add individual layers.
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09-10-2020
10:33 AM
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0
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1
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811
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I'm not the Owner of the layers causing the problem. They were shared with me from another publisher in my organization. Do you mean copy/paste the icons in the Content folder showing which groups the layers are shared with?
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09-02-2020
11:31 AM
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0
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6
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811
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The Workforce worker web map and the Workforce feature service are shared the same way. I'm borrowing the Facilities layer though that's blocking the download..
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09-02-2020
11:14 AM
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0
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8
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811
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This is a hosted feature service with 8 layers (points, and lines). Total features - 2,246,164 It does work in Collector for this same project. It's not allowing me to create a Map Area. I keep getting this error. But I can't identify what's not being shared properly.
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09-02-2020
09:10 AM
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0
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10
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811
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This is the error message we get when I try to download the project. These are the same layers I'm currently using in another project that was built in Classic and they display fine. I am not defining a map area beyond what the original map extent was. I do not see any errors on the Overview tab. I did get a yellow triangle error originally when some of the layers weren't synced.
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09-01-2020
07:04 AM
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0
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12
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1260
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Title | Kudos | Posted |
---|---|---|
3 | 10-20-2021 09:05 AM | |
2 | 09-01-2020 03:41 AM | |
1 | 02-20-2020 08:38 AM |
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Date Last Visited |
10-20-2021
11:13 AM
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